Whataburger Restaurant,Fast food en Mineral Wells

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Reseñas
#52 De 91 en Mineral Wells
5.2
10 Revisar
Ambiente
5.2/10
Alimento
5.2/10
Interior
5.2/10
Precios
5.2/10
Servicio
5.2/10
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Precio & Cocina
$$$ American, Fast Food
Tipo de restaurante
Restaurant, Fast food
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Taste nicely cooked hamburgers, patty melt and cheeseburgers that are offered at this fast food. Guests don't like biscuits at Whataburger. This place is well known for its great service and friendly staff, that is always ready to help you. You will pay low prices for dishes. It's a nice place with the calm atmosphere. But this spot hasn't received a high rating from Google users.
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10 reseñas
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Decided to stop here when I got off work. I got the honey butter chicken biscuit. They need to remove this off their menu. I have tried it before and both times the biscuits were hard as bricks and dry as a desert. Then the chicken strip they place on there is always a whole bunch of over cooked breaded form with hardly any chicken. They served this to me out of the window with a smile after we waited for 30 minutes. At this point, there is nothing there to order for me. I really never understood why people eat here. I always have buyer's regret once I leave. Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1
Rarely have I had a negative experience at this particular restaurant. Always seems to be clean lobby, clean restrooms, very attentive staff. The food is prepared the way I request , and believe me you know some of us can be a real pain in the butt with the way we order our food don’t get me wrong, I appreciate how they try to get everything the way that we want. It doesn’t go unnoticed and that’s what gets me coming back and will keep me coming back from years to come. You’re a special team of people, and I wish there was more I could do for you in return. Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Bacon Cheese Whataburger
The manager Jody "went on break" before I could place my order. Leaving me at the counter with no service. The rest of the store was getting slamed. It took 20 mins for a number 1. Not complaining, but while the manager sits and eats In the dining room ? Thanks for the awesome service " JODY" Food: 3 Service: 1 Atmosphere: 1
Curbside pickup, the app tells you an est. time when it’s done so you show up and have to wait 15-20 min for your food. It’s not just curbside pick up , the drive thru as well. The people are nice but please get more staff if y’all can provide good customer service. People has just a short lunch break and I always spend 20 min least just for my food. Service Take out Meal type Lunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 4
I'm not the kind of person that leaves negative reviews, I've worked in fast food and I know. It can be difficult sometimes when it gets busy. But, BUT when you place an order online, over the phone and they say come in 15 minutes, you come in 20 minutes to give them more time and still end up waiting in the lobby for over an hour while staff ignores you.. management is poor and needs revision. Meal type Dinner Food: 4 Service: 2 Atmosphere: 3
avatar
JC Kaspar
Fuente: google
10
2 months ago
Morning after Christmas and they were busy, but short staffed. The staff was still smiling and kind and gave great customer service. This is one of my favorite fast food stops in Mineral Wells. Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
As a general rule of thumb I do not leave negative reviews this is an exception. Whataburger in Mineral Wells had in the past been wonderful. However , this morning I stopped for a quick drive thru breakfast on my way to work. Sat for nearly 20 minutes and never received my order. Now in fairness there were others in line behind me. The employee was quick to come take my money but after that nothing silence and I had to leave minus both breakfast and the $10 I paid in order to get to work. Very disappointed to say the least!!!! Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 2
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Kelly T
Fuente: google
4
2 months ago
It’s obvious they cook the hamburger patties well in advance of your order. If you order cheese on your Whataburger, it will not be melted. It will be cold and hard on top of the semi-warm meat. If I wanted this type of food, I’d go to McDonald’s. Huge disappointment at this location. Also observed people coming to pick up online orders and they were not even started on. The people were waiting a long time for the orders that should have been ready when they arrived. Service Dine in Meal type Dinner Price per person $10–20 Food: 3 Service: 3 Atmosphere: 5
The older lady at the drive thru window (I don’t know her name) is really sweet and makes sure my egg cheese ranchero biscuit is made right Also Brad does an excellent job making it to make sure it’s made right for me🫶🏽 love the morning crew🙌🏽 Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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Bobby Phelps
Fuente: google
2
3 months ago
This whataburger is always very slow. Last night I ordered ahead on the app. Walked to the restaurant and waited a full hour to get my meal. When I asked them where it was after so long they walk around the corner with a bag that's been sat there for probably 40 minutes completely cold. Had to have them remake it. Never go to this whataburger. Food is fine the service is beyond terrible. Thanks for selling out Whataburger family. Service Take out Food: 3 Service: 1 Atmosphere: 1
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