️The Sandbar | Beach Bar Bar en Puerto Morelos

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Reseñas
#158 De 222 en Puerto Morelos
8
2 Revisar
Ambiente
8/10
Alimento
8/10
Interior
8/10
Precios
8/10
Servicio
8/10
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Precio & Cocina
$ International
Tipo de restaurante
Bar
Reseñas
2 reseñas
Clasificación
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Well I guess I have to start with Hyatt dropped the ball on this one. My wife, family and I have been coming to Dreams Sapphire long before Hyatt ruined things for Unlimited Vacation Club Members. We had always enjoyed our experience when it was Now Sapphire and now most of the good staff is gone? The only good staff left is Freddy to greet us Jesus in the Rendezvous bar, Antonio and Jamie in the Sugar Reef bar, Crystal our server there too, the Edwardo in the world cafe they are the only reason it’s not lower than 3. Upon arrival we were checked in at the Preferred Lounge and anytime we mentioned the next free room category upgrade, the concierge did her best to avoid the question the we we told there was nothing available. Yeah right the resort is half empty and I am already Ocean front so I can see how many rooms are being used 80% were empty the entire week. Then we were promised a welcome bottle of Champagne nope did get it even after asking twice not that it matters much but it is just in the list. Then the new prices are ridiculous they have close to doubled and there are plenty of other resorts that are equal or better at a fraction of the price. Anyway if you plan on coming here I hope the above mentioned staff are still here to take care of you if not wee will follow them to where they go.
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