I have always enjoyed the combination of Barnes & Noble and Starbucks. To me, they seem like a perfect match. During my recent visit, I was disappointed by the behavior of the two ladies working behind the counter. Although I requested my usual Tall Blonde coffee, which should be available in the morning, I was told that there was no coffee available. Meaning NO coffee at all. The lady informed me that the machine was broken in a very unenthusiastic manner. I requested a pour-over, which is ground blond roasted coffee with hot water poured over it to extract the elixir. The ladies seemed confused and uncomfortable with my request, yet eventually extracted the black hot god's elixir. However, when I tried to pay with my Starbucks card, I was informed that it was not accepted. The unclean and disorganized state of the establishment left me wondering why such a busy place was so poorly managed. There is my sign.
Service
Dine in
Meal type
Brunch
Price per person
$1–10
Food: 4
Service: 3
Atmosphere: 5
They have very friendly and attentive staff that project that they genuinely like what they do. They are quite accurate making orders, but when they made one hot instead of iced, they immediately fixed it without further delay. The coffee is good and consistently mixed every visit. Thank you!
Normally love Sonic. Did online order. They bumped my order so it would not show late. Thus I could not use app for pickup as you are supposed to be able. Very dissatisfied. If the employees are not going to use app right it is useless as designed.
Very friendly and fast service. I love how it is located inside the bookstore so I am able relax and read while there. Even if you don't buy anything, the allow you to sit there and and tables are clean . 😊
Great stop in mornings and then anytime for a pick-me-up. Everyone seems to be having issues with people wanting to work so the wait is longer than usual. Use the app!
Very friendly staff and comfortable atmosphere. This is a Starbucks that is run by Barnes & Noble. I actually didn't know this until recently everything tasted great, just like usual.
