Ok when i order a pack of smokes for delivery and get menthols every time when i ordrr reds is getting ridiculous. Im coloredblind and can tell the difference. Train your employees to read the order. The one pack i buy a month is always like this i am not walking to yall.
I don't go there often. It's the mediocre gas station visit when I'm there so I don't have much to say about it except I do enjoy the variety of snacks and drinks and milkshakes and ordered food items.
Sheetz Breakfast leaves a lot to be desired. My meal cost $6.99 and all I was able to get was two breakfast burritos and 4 measly mini hash browns. The burritos, which were bacon, egg, and cheese were not great . After I got thru the hard exterior shell, the inside filling was just baconeggcheese mush. Definitely a microwaved marvel. The hash browns were pretty tasty, being deep fried and saturated in Sheetz French fry oil, they are the flavor all Americans love; grease. This is not a bag on this Sheetz in particular, at all, this is all Sheetz Breakfast. However, this review is reviewing the experience I did have at this Sheetz.
The store itself, however, is definitely in need of a refresh. A new store like the one in Baden would look nice and do well here. This store has a wonderful staff and management crew and that's why the review is still a four star. They do good work with the tools they are provided, but this being the only Sheetz in the area and the only one closest to a turnpike exit, it sees a lot of abuse.
Honestly. This location has great customer service when it comes to handling orders personally and running registers! You always get greeted, and they always smiling. But my issue is the constant inconvenience and inconsistency in food temperatures and lack of communication during making orders. Orders are always mixed up with doordash. They don’t have a curbside pickup location so your stuck with your four ways on.. looking basically dumb because through there window, they can’t even see outside nor do I think they have an associate watching! No hate to the employees but management should set up certain things for this restaurant and also they need to intervene with training procedures to help the employees give better service to aim for their product expertise! Love that they hire so many dedicated, young and happy people though. Kudos! But service a big -1.
The staff is absolutely always pleasant happy to be there and willing to go above and beyond! The store is clean and well stocked including the coffee bar!!!! 😊
Live about a mile from the Sheetz store and lately I’ve been coming here more often than I’ve been. Big improvement especially with the coffee and food area. Love the service and the staff there is very friendly and knowledgeable. Keep up with the great work! Roscoe ~ Pics4yinz
terrible and slow this morning 09/30/23 they had 2 younger men working in the MTO and were very slow, they talked to each other the whole time and worked as slow as they could on people's orders, I wanted over 15 minutes for a cold sub, very bad customer service. all they wanted to do was wait for their replacement so they could go home, at least that's what they were saying.
Nice people, but our Mac n cheese bites and cheese sticks was cold, raw, and they put two dots of nacho cheese on our hot dogs.
I am just writing in hopes that next time the food is actually done thoroughly. Because no one answers their phone . Called 4 times.
this is what my “sub” looked like when I opened it. I DD a veggie sub and this is how it was delivered to me. when I tried to put it together(because it wasn’t done by the store) everything fell out.
just frustrating. if I wanted an open faced sandwich I would’ve gone somewhere where they serve them.
