The mixed vegetables only consisted of salad and cherry tomatoes. The pumpkin rice was replaced by plain white rice without explanation. We asked to change , the chef himself came out to explain they were out of pumpkin rice. We asked to change side dishes to coleslaw, the chef make this funny face. The ice coffee tasted exactly like plain water with little bit of coffee flavour. Wasting my RM230+++ for very unsatisfactory service and food
Service
Dine in
Meal type
Dinner
Price per person
RM 60–80
Food: 3
Service: 3
Atmosphere: 3
Parents loved the Coke Tower 😁.
Friendly, polite staff & great service. Excellent food, served with tantalising aroma of our succulent lamb leg & juicy tender grilled chicken with pasta.
The environment was calm & enjoyable amidst the bustling lunch crowd on a weekend.
The verdict: a must-visit restaurant.
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
Food: 5
Service: 5
Atmosphere: 5
Went here for a dinner with my family. Food is overly priced, the mashed potatoes are like it is made artificially - my sister’s meatball seems like it was frozen. Her spaghetti also had no taste whatsoever, in her words “mcm letak kicap”.
Service was so so, there were a few other diners and it was not bad neither exemplary.
Service
Dine in
Meal type
Dinner
Price per person
RM 100–120
Food: 2
Service: 3
Atmosphere: 2
Ordered Beef Striploin Medium Rare
Cooked wrongly and completely lacked seasoning. Felt and tasted like eating a piece of rubber. Completely not worth the RM50 paid.
However, staff was nice and friendly. Chicken tenders appetiser was great. Too bad the chef doesn't know how to cook steak.
Service
Dine in
Meal type
Dinner
Price per person
RM 40–60
Food: 1
Service: 5
Atmosphere: 3
It's a rare occurrence that I could get a great hospitality in a normal restaurant. Usually this kind of services can only be found in a 5 stars resorts. Kudos to NY Steak Shack in IOI City Mall Putrajaya. You have a great team here. The staff are really friendly & attentive. I was served by Mr Sariful and I kid you not, his kind of service is usually found only in certain highly rated resorts. The way he attended my table, recommended menu to us & patiently waited when my kids kept on changing their choices of food are just astounding. I agree with most reviews who recommended him to be given a raise. He did not only serve my table, but several others with the same kind of hospitality.
The menus in NY Steak Shack are also great and tasteful. I just love how my lamb was prepared, a perfect medium cooked. The drink was also a good combination.
See how I gave a lengthy review on the services & hospitality of this particular outlet. It showed how much I have enjoyed my visit here. Will certainly come back again!!
Service
Dine in
Meal type
Dinner
Price per person
RM 40–60
Food: 5
Service: 5
Atmosphere: 5
Bad food, worst food ever. I don't know why but the mushroom taste like puke. Also the meatballs are just basically frozen meatballs like in the supermarket. Bakso meatballs taste better. Also the plate is ugly ,why are there burnt marks on the plate. If I could give a zero I would give it a negative. Biggest mistake of my life.
Service
Dine in
Meal type
Dinner
Price per person
RM 100–120
Food: 1
Service: 1
Atmosphere: 1
Alim and Zamri thanks you for the good services.
The sirlion steak was very good. The steak cook as per my request.
Free soup once sign up member. Free refill also.
Will come again.
Don’t come on weekend during lunch time cause all restaurant in this mall is full .
Service
Dine in
Meal type
Lunch
Price per person
RM 60–80
We had an amazing time here!
My husband and I were wandering aimlessly before we decided to enter this restaurant. There was only 1 other table occupied at the time.
We were greeted warmly by the staff at the entrance when we were browsing through the menu. He is very friendly and attentive in assisting us. Physical menu given !! Brownie point !! ( tbh i had always hated the qr code menu, who’s with me?)
After we ordered our food, they served us mushroom soup as appetisers! On the house! Brownie points for amazingg service.
Soon after, our food arrived.
Crispy honeyed chicken salad RM20.80.
- big portion! Very filling!
- Freshly fried chicken, juicy and tender!
- Plenty of dressing given on the side!
Sizzling southwest grill RM28.80
- juicy and well marinated
- Sautéed onion : sweet and compliment the chicken well.
- Choice of sides : fries are made from freshly cut potatoes, not some dry store bought ones.
Smokehouse burger RM31.90
- chargrilled fresh patty, juicy and well seasoned, served with sautéed beef and onion. Perfection 💯
Overall it was a great experience. Superb taste with affordable price. Looking forward to come here again to try their steaks next time 👍🏻
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Burger
Have a very bad experience dining here. The dish serve very slow, we ordered 2 meals during dinner time, and was wait around 40min until food served. The Striploin was cut very thin and hard to bite which I think is a bit overcook. Rm50 for a small portion beef is too expensive. The Sizzling Crispy Chicken is much better than the striploin.
Service
Dine in
Meal type
Dinner
Price per person
RM 20–40
Food: 2
Service: 1
Atmosphere: 3
Service 5/5. We were greeted and attended by Mr Sohel who is really kind with good enthusiasm for his job. Food 4.5/5. Not a fan of chips but damn the chips are crips as f*. Average waiting time about 20 mins on weekdays dinner time. Atmosphere 5/5.
Service
Dine in
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
