I had such an amazing time this morning at Mugg and Bean Paarl. The spicy bean toast I had was the best I've had anywhere, and environment was spacious and comfortable. My waiter was superb as well, he was so quick to check and make sure I was assisted at all times. Thanks a lot to Mugg and Bean and my waiter Justin! :)
Food: 5
Service: 5
Atmosphere: 5
The Mugg & Bean in Paarl mall is a cosy environment but its quite busy and also an open planned setup so not ideally suitable for a more intimate setting. The service is great and the menu items are always up to standard and fresh. I ordered myself an eggs benedict and it was lovely, although the huge piece of tomato on the bottom of my english muffin threw me off a little. Id suggest maybe slicing it a lot thinner.
I asked for my yolk to be slightly runny an ended up with a semi hard yolk instead. Aside from that I enjoyed the meal it was tasty and filling, accompanied by their new chocolate coconut milkshake, that was lovely!
Service
Dine in
Meal type
Breakfast
Price per person
R 150–200
Food: 3
Service: 4
Atmosphere: 3
Recommended dishes
Mugg & Bean Breakfast Bagel
I am a supporter of Mugg&Bean. However sadly I must give poor review.
My Eggs Benedict and wife's also was not great. Saturday 24 February. Either Chef is not up to standard or Management and Franchise has lost it!
1. Plates were not pre-heated as we know it. Food was cold. 2. "Hollandaise or Bearnaise" was cold like mayonaise from the fridge, not a great product at all. Think they have changed suppliers or recipes, really not nice. 3. We asked for rye bread rather than English muffin, slightly toasted - it was like rubber really tuff to cut or eat. Think it was not a toast(crispy) but maybe in a warming oven for too long. 4. The manager took mine to heat it and I asked it back after my wife had finished her food. It was still cold and ...I ate the egg and had to leave the bread and what remained of the "sauce".
In general experience not to be repeated and I note the house brand and the mocca coffee on offer was the same coffee. So they should rebrand and remove the Arabic, Mexican, Kenia etc branding from their walls, if their serving is one kind of house brand coffee.
Thank you for many years, doubt if the M&B brand will remain for long with this Franchise management
Service
Dine in
Meal type
Breakfast
Price per person
R 150–200
If you want cold food and to be forgotten about by the waiter. This is the place. Chips where undercooked and when we informed the waiter that we would like to have then just a little bit crispier they took it back and moved the chips around and gave it back to us with in a 1 minute. This is really unacceptable. Mug and Bean used to be a place where you come for high quality food and amazing coffee, don't know what happened.
Meal type
Breakfast
Price per person
R 250–300
Food: 2
Service: 1
Atmosphere: 2
Enjoyed breakfast on our visit. Fantastic cappuccinos, compliments to the barista. The fritter stack was delicious. We were a bit disappointed with the blueberry and walnut bagel. The bagel wasn't very fresh and the breakfast didn't present as lovely as the menu picture which shows bagels overflowing with fresh blueberries and cream cheese.
Service
Dine in
Price per person
R 100–150
Not for the discerning.
I've never had a decent coffee there.
The hot chocolate tastes of sugar 1 milk 2 and faint powdery chocolate 3.
The choc chip muffin was super nice however .
Its in a shopping centre so convenient .
If you want good coffee Vida e or Woolies..the latter has better food menu.
Food: 4
Service: 3
Atmosphere: 2
Had an awesome lunch/brunch, awesome food ,great service(Thanks Abraham) and cool/calm/clean atmosphere. Check out their food
Service
Dine in
Meal type
Lunch
Price per person
R 250–300
Food: 5
Service: 5
Atmosphere: 5
A good coffee shop that also serves delicious meals. The cakes look very inviting and decadent.
Service
Dine in
Meal type
Other
Price per person
R 50–100
Food: 4
Service: 4
Atmosphere: 4
I'm absolutely appalled by the level service (or lack thereof) at Mugg and Bean Paarl Mall. Zero customer service and exceptionally unprofessional staff. I ordered a side of chips...I ate 7 or so chips, but it tasted awful, extremely artificial tasting and most of it was still raw inside. I politely complained and said I no longer want it... I got no reaction from 2 staff members. I got no apology from either of them. I asked for the bill and they asked me if everything was okay, I said yes, just the chips was a disappointment. They brought the bill and STILL CHARGED me for the chips. NOT ONCE have any of them apologized to me. @muggandbean owners take note - It's this kind of people that breaks your business and give the whole franchise a bad name. You will never ever see me again.
