McDonald's Tygervalley Restaurant,Fast food en Durbanville

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Reseñas
#48 De 72 en Durbanville
4.5
231 Revisar
Ambiente
4.5/10
Alimento
4.5/10
Interior
4.5/10
Precios
4.5/10
Servicio
4.5/10
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Precio & Cocina
$$$ Fast Food
Tipo de restaurante
Restaurant, Fast food
Acerca de
Visitors don't like coffee at this restaurant. Unfortunately, the staff is patient as most guests mention. A lot of people mark that the service is decent. Google users haven't given McDonald's a high rating.
Reseñas
231 reseñas
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Spent R217.50 on 2 meals that was absolutely horrible and not to mention the fact that my order was completely wrong. I ordered 2 quarter pounder meals and I received a burger that looked like a normal cheese burger my partner started eating on it and I could not take a picture. I received a normal chicken burger and I had my fries swiped for a large chilli cheese fries which didn't really have toppings on. I ordered a large normal coke and got a coke o. The lady at the counters customer service was so bad because I asked her about the points and she ignored me and I told her that it was regular meals and she made it medium but I was fine with that but just the fact that I was on the n1 and noticed my order was completely wrong I really got upset . I tried calling them and the call could not contact so I had to contact susu the boba tea Cafe next door to find out that mcdonald's telephones are not working at the moment. Worst meal at a mcdonald's take away. Service Take out Food: 1 Service: 1
Absolutely the worst service to date. Only saw 4 staff members. All moving at a snail's pace, not making eye contact, greeting or smiling. Waited 20mins for 2 burger meals. The burger were cold, the chips was half uncooked and only filled half way. The regular was the same amount as the medium. Robbing customers. Drinks were warm as well. Branches that have drive-throughs have much beter service than this. I will never go back there nor recommend them, rather go to Burger King next door. The pic is of the "full" medium fries. Service Take out Meal type Dinner Price per person R 200–250 Food: 1 Service: 1 Atmosphere: 1
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Ricco Smit
Fuente: google
2
4 weeks ago
Headset not working properly. Had to repeat my order 5 time, same as the car before me and same as the car when I were at the window paying. Sorry sorry sorry cant hear you. Asked for manager and she were so never minded about my issues. I told her you need to check your mic or headset as the cashier cant hear properly. Then I drove 10min out just to release my order is wrong and had to go back all the way to get it fixed, spoke to the manager for second time (Philiswa) and she did not evens finished to listen to my issues before running off. The lady at the till and the manager of the store had a bad attitude. Food: 1 Service: 1 Atmosphere: 1
Worst Mcdonalds. Got machines now so have to wait 20 minutes for 2 people to order in front of me. Get in front and machine cant scan QR code. Cancels my discounts including birthday icecream. Totally useless. So go to cashier instead. 30 minutes wait no cashier to be found. The staff at chips ignore you. This is opposite of the speedy system Mcdonalds is famous for. Best they close this store soonest. Its a useless store no wonder a 2.6 rating. Meal type Lunch Price per person R 1–50 Food: 1 Service: 1 Atmosphere: 1
It was my first time at this Mc D's on 16 Dec and was not sure of the ordering system. Greeted the lady in front at the till, but was ignored. She went to the microwave ignoring me flat. Asked again where I can order. She did not even turn around, but clearly heard me by changing her facial expression to that of annoyance. Third time she just turned around and showed with her hand to the self service. I was shocked at the level of disrespect. Not a greeting, nor a smile, nor an apology for "not hearing" me and offering to show me how things work, nothing. I left with a heavy heart and utterly disrespected. Service: 1 Atmosphere: 1
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E L
Fuente: google
6
3 weeks ago
Waited an hour an a half for food today. Lady behind the counter seemed irritated that I asked why it's taking so long. Should have gone through the drive through which is normally quicker Service Take out Food: 5 Service: 1 Atmosphere: 3
Always receive terrible service here. The MCafe staff are so unfriendly and always make me feel like I am a burden to them because they have to stop whatever their doing to make a silly sandwich. If you don't want the trouble of preparing food offered at the MCafe then STOP offering it I don't know why I keep coming back I always walk away feeling like a just burdened the staff and now I have to eat this food that was made with such a heavy heart. They even complain to each other whenever I order. I think it's time I walk away from this I can get healthy sandwiches else where instead. Meal type Other Price per person R 1–50 Food: 3 Service: 1 Atmosphere: 1
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Louis Botha
Fuente: google
2
2 months ago
The most pethetic service i have experienced in a long time. The workers shout so hard to each other that one cannot even have a normal conversation. We ordered 2 coffees and somehow they combined it into one coffee. MC you will never see me again! Food: 1 Service: 1 Atmosphere: 1
If there was any McDonalds worth going to, we'd gladly rather drive an extra 30 minutes than go to either of the outlets around Tyger Valley. Not only were we charged for items that was advertised free, we didn't even get them. Service is always sub-par, food is not better, neither fresh or hot and the attitude from staff is appalling. Honestly, the space this McDonalds takes up will be better utilised if it was public restrooms. That's how horrible this branch is Meal type Dinner Price per person R 100–150 Food: 1 Service: 1 Atmosphere: 1
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Fabian Kuhn
Fuente: google
2
2 months ago
The worst McDonald's. Waited +- 30 minutes for our food, the table order was not fulfilled. Asked for the restaurant manager, did not show. The restaurant and ordering was in total chaos. Reported the chaotic restaurant to Michael of McDonald's, a senior manager, he was just as unhelpful. McDonald's Tyger Valley Centre will not be a choice of mine in the future. Food: 1 Service: 1 Atmosphere: 1
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