McDonald's Restaurant,Fast food en Southlake

Name: McDonald's
Address: 225 N Kimball, Southlake, United States
Telephone: 18173298959
Rating: 1.9

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McDonald's

Reseñas

#120 De 131 en Southlake

3.8

10 Revisar

Ambiente

3.8/10

Alimento

3.8/10

Interior

3.8/10

Precios

3.8/10

Servicio

3.8/10

Precio

$$$

Tipo de restaurante

Restaurant, Fast food

Características

Información

+18173298959

225 N Kimball, Southlake, United States

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Sitio web McDonald's

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Guests can eat good apple pie and perfectly cooked biscuits at this fast food. In accordance with the reviewers' opinions, waiters serve good frappes, tea or iced coffee. Visitors don't like sausage & eggs at McDonald's. The convenient location of this place makes it easy to reach by any transport. Based on the guests' opinions, the staff can be rude. Many reviewers find that the service is enjoyable. This spot is known for its cool atmosphere. But google users rated this fast food and it didn't receive a high rating.

Clasificación

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Promedio

Pobre

Horrible

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Fuente:

A week ago

Trying to get breakfast before work. They have 2 lines. Get in one line and we're not moving at all the guy keeps telling us to wait. Had to finally leave. The other line had served 4 cars as I waited. I was gonna be late. He didn't seem to care. They need more help. Service: 1

M Hak

8 months ago

Just when I thought this location couldn’t get any worse!!!!!! They remodeled and made it even worse. Impressive!! No drink station now. Cheap, cheap seats. Play area was blocked. Just plan to get the wrong order and stand at the counter for a while being ignored for anything else you might need…. Like salt or ketchup or napkins because that’s not accessible. Chocolate Shake wasn’t even close to full and no whip cream or syrup. Literally the worst McDonald’s. Update: We returned for a Little Mermaid Happy Meal, and the order was correct and fast and the playground was open. It looks like they finally have enough staff. I’ll update starts after another visit. Service Dine in Meal type Dinner Price per person $1–10

Jessica Smith

A month ago

I've usually had very good experiences here. I have a lot of anxiety and have a lot of hesitation when I order and they've usually been really nice and understanding. But today I got laughed at repeatedly for asking a stupid question, I know it was stupid, I was just having a hard time ordering. And I apologized repeatedly but they were still laughing as I tried to order. It was so stupid but it was extremely embarrassing. I tried to call the store to see about getting the store number to file a complaint and got hung up on. I don't expect people to make concessions for my anxiety, but I would appreciate if you waited to laugh at me until I couldn't hear it. Service Take out Meal type Other Food: 4 Service: 1 Atmosphere: 4

Shantai Isom

4 months ago

I come in the mornings on my way to work. Great crew! I came by for the 1st time for dinner- the Drive-thru lady taking orders was VERY rude. I'm not going to mention her name but she should not be waiting on customers. The food was fresh and hot. Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 2 Atmosphere: 4 Recommended dishes Fries

misspixiemarie

The manager just screamed at me in the drive thru. I ordered breakfast on the app at 10:20, got there at 10:23, waited in the drive thru line, which was long. Both lines engaged.When I got to the intercom, I gave them my code, my order came up on the screen and she said pull forward. When I got to the window, the first lady told me my order was canceled. I asked why she didn't tell me at the intercom, so she said very rudely, speak to my manager and motioned to the next window. When I got there, Before I could even get a word out the manager named Myrna started literally screaming at me that breakfast was over and my order got canceled. I asked her why the first lady at the intercom wouldn't just say that so I didn't have to wait in line twice. She said well when you order at 10:20 you need to come inside and get it. I've only had the app for a month, this being the 2nd time using it. I have A bit of social anxiety so I try to avoid going into lobbies..random strangers yelling at me and the drive thru definitely doesn't help, so I was already crying at this point. I told her I didn't know the policy and I understand that but I didn't understand why she was screaming at me and I asked for her managers information. When she realized her screaming had made me cry she asked me to come inside. I really didn't want to do that but I did. She told me they would make an exception and make it anyway. I'm not sure if it's because she didn't want to get in trouble or because she felt bad because she upset me to the point of tears. I gave my order again, waited 10 more minutes and received it. I was 1 sandwich short but didn't bother telling them. I asked a different employee what the managers name was on my way out. Thats how I found out it was "myrna". Even though I asked her for her supervisors info I never received it. Service: 1 Atmosphere: 1

Wendy Wilson

3 months ago

We were in the area for a 10u football tournament and with the weather being colder we wanted somewhere the boys could eat & play. The staff here were very accommodating & patient. We were very impressed by the cleanliness also. Food: 5 Service: 5 Atmosphere: 5

Margala Ingram

The females in the drive through are some of the rudest ever! They get mad when you ask for condiments & chunk your food at you. If you hate your job, get a new one! Your customer service SUCKS! Do better ladies. THEN TO TOP OFF THEY GAVE ME HOTCAKES WITH NO SYRUP! Service Take out Meal type Breakfast

OperationFreeWorld OFW

6 months ago

I haven't had a McDonald's get my order exactly perfect in probably 2 years, but that changed today. My partner's burgers with add-ons were crafted excellently, the sizes and proportions were all perfect. The fries were fresh and hot, and the drinks were ice cold. Not to mention they get it out to us extremely fast and it was the busiest time of day. 5 stars EASY. This McDonald's deserves a raise! Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Bacon Mcdouler

Rajish Jose

5 months ago

As many have posted before, this particular location is fundamentally flawed. We rarely get an order correct. They always forget something. On occasion, the staff is rude without cause. But for my children, I would not go to McDonald's Service Take out Meal type Lunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 1

Jaren Isbell

A year ago

Wrong order every time I've been. I once came during a health inspection and the place was so filthy the inspector started cleaning. Employees here will actively ignore you. If you need something you might as well walk to the back and grab it. You're on your own. Food: 1 Service: 1 Atmosphere: 1