Marco's Pizza Takeaway,Pizzeria en Grapevine

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Reseñas
#162 De 272 en Grapevine
7.2
37 Revisar
Ambiente
7.2/10
Alimento
7.2/10
Interior
7.2/10
Precios
7.2/10
Servicio
7.2/10
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Precio & Cocina
$$$ Pizza, Sandwiches
Tipo de restaurante
Takeaway, Pizzeria
Acerca de
You will enjoy its food, particularly tasty pizza. This pizzeria offers food delivery for the convenience of its clients. The average rating of Marco's Pizza on Google is 4.
Reseñas
37 reseñas
Clasificación
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Andrew Gera
Fuente: google
2
3 months ago
This was supposed to be a half pepperoni half cheese pizza. Half the slices don't have cheese or pepperoni on them. Called the location to let them know about the pizza, a young lady answered the phone and asked if I can be put on hold. I agreed and was left on hold for 14 minutes, I had to disconnect and call back. When I called back I was told that they will only make another pizza and send it out, this would have been great but since I was on hold for so long we had ordered from another place. I told them I had no problem paying for the 2 liter and the tip for the driver. Then she puts me on hold and then says that she spoke to the General Manager and that they can not give refunds and that I can only receive store credit. There is not a single company that can not give you a refund for a purchase. I will be taking this up with my credit card company since they say that they can not give refunds. Food: 1 Service: 1
Sometimes Beautiful pizza, usually not great. They don't do the crust toppers, and the toppings are usually piled up in the middle. Worst part is I even checked it in the store, but hungry brain no work good. There is only 1 person working here sometimes, and they seem to spend most of the time in their car, as anytime I go to pick up the pizza, they have to rush back inside. Lots of toppings, though, which is nice. Just wish there wasn't so much dry bread around the edges. Wrong side cups, too. Luckily, I don't like pizza sauce, because it was totally solid and crusty inside the container. As others have mentioned the... interesting... employee here is a bit unnerving. Come on a night when the guy worker is here and it'll be Amazing, he makes really great pizza, but any other night and it is the opposite. Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 4 Atmosphere: 3
I will NEVER again order here. I put an order in for 3 pizza 2 bread sticks and some cinnamon rolls and the app said 15 minutes. The lady working tonight Tuesday February 13th called and said it would be 30 minutes actually so I sent someone to pick up about the time it should be ready and when we got there she said she put it to the side and wasn’t even going to think about touching it for the next 45 minutes. Sorry ma’am that you showed up to work today and had to do your job and was cranky that we spent some money with you guys. I will be filing a complaint with cooperate as I order from Marcos all the time and have never had this issue but the disrespect from this women will ensure I never order here again. Btw I have 8 hungry kids at home and now have to wait for something else. Total lack of respect. Service Take out Meal type Dinner Price per person $10–20 Service: 1
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Shamil
Fuente: google
2
A month ago
I spoke to the GM on a Friday about an advertised menu price. He assured me it will be honoured Tuesday. On Tuesday during lunch, I spoke to another mgr who assured me my advertised price was on a group chat. I returned in the evening only to be told by a girl that she's not on the chat and couldn't honour the price bc she's not a mgr and did not know when the mgr will return. Finally, after an hour, the mgr said she could not honour my "deal" with the GM and called me "rude". It was not any deal. Just look at your menu price behind you! They argued over $1.00. This was the 2nd item that registers higher than the menu prices. They have some niche products but the customer service leaves a lot to be desired when the GM is not there. I went there with sunglasses on but left in pitch darkness. 1st time in my life I didn't get any crushed peppers. Service Take out Meal type Dinner Price per person $1–10 Food: 5 Service: 1 Atmosphere: 1
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edwoll77
Fuente: google
6
6 months ago
In all the years that I've been buying pizza, this is the first time I've had this experience.. The pizzas tasted decent, presented good, smelled good, and were hot. However, trying to chew and swallow both pizzas was like trying to chew and swallow rubber.. I don't understand how they pulled that off. I've had many good experiences here. I hope I don't have this one again. I couldn't go higher than a 2 under these circumstances for the food. Meal type Dinner Price per person $10–20 Food: 2 Service: 5
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Eric Flores
Fuente: google
2
A month ago
Placed an order online before closing time, went to go pickup at time it told me it was going to be ready, I get there and the door is locked, some crackhead opens the door a few minutes later talking about she’s got no order, meanwhile there’s an empty small pizza box behind the counter(I had ordered a small pizza). Marcos pizza is great but you guys need that crackhead fired ong No I didn’t end up getting my pizza Service Take out Meal type Dinner Food: 5 Service: 1 Atmosphere: 5
When you us door dash we as the customers have noway to track and insurer proper delivery of our pizzas! Never again! Service Delivery Meal type Dinner Price per person $30–50 Food: 3 Service: 1
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Shanon Arnold
Fuente: google
10
5 months ago
This pizza was delish!! I called in the order and the guy who helped me was so sweet and suggested to wait on making it so it would be fresh! I didn’t get his name but it was Monday 9/26. Thanks!! I’ll definitely be back!😊🍕 Food: 5 Service: 5 Atmosphere: 5
Marco's Pizza has recently established a business here in Grapevine. In the beginning I would not recommend this place, but they have changed the employees, and it shows major improvement. I have ordered at least 10 pizzas since and every one of them have been great. The barbecue chicken pizza has tons of toppings. Their $9.99 is exceptional with two kinds of pepperoni. The reason I would recommend this place is because the pizza dough is nice and thick where other places are trying to cut corners with cost. I highly recommend you try out this pizza establishment for yourself. Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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Danny Boii
Fuente: google
10
11 months ago
This is the best pizza I've had in a very long. I love it. Fast and delicious. Service Delivery Meal type Dinner Price per person $50–100 Food: 5 Service: 5 Atmosphere: 5
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