I had in general, stopped shopping at all, at Fry's about 100 yards from the back door of my home,, years ago, This especially when the staff hired by the new manager at 43rd and Bethany Home Rd store, at that time was hiring so many employees all tatted up, even on the face, and more metal attached to their bodies that the Tin Man from the Wizard of Oz.
The Marketplace store would be the only Fry's I would ever consider going to, and that mainly because of the Sushi kiosk, and an acceptable deli.
So last week in their sales circular, advertised Petite Sirloin for $3.47/lb, I thought, maybe give them another try. For many, many years it has been my experience and choice to ONLY buy my fresh meats from ALBERTSONS, (heaven help us if Kroger gets a hold of these stores) as they consistently have top quality meats on sale for a great price, regularly.
Most of all these meats are ethically trimmed of excess fat and gristle at Albertsons, unlike to package of garbage shown in the picture I received from Fry's last week. So unethical, the way they 'hide' this garbage by turning it upside down in the package or cover it with huge labels....just despicable!
Best Frys store on this side of town. They have a decent produce selection, and employees are markedly more pleasant and helpful than a couple of the other area locations. There are quite a few ways to save with various promotions and digital coupons. There is never a wait to check out at the self checkout, at least as far as I've encountered.
If they hadn't changed closing time from the previous 11pm to now, 10pm, and if their deli and bakery counters didn't close whenever they felt like it, I would've rated 5 stars.
We've been coming to this Fry's for quite some time now and it has changed a lot over the years.
*This Fry's is a great place to buy groceries if you know where to look you'll find good deals in every department and save money, also it's very convenient inside you'll find a Bank of America, Starbucks, pharmacy, and if the bank is closed don't worry you can still cash your check at costumer service or you can get money orders and send money to other states even out of the country.
*One of our favorite department is the wine and liquor, there's a great selection of wine, beer and liquor depending on what you want to drink. Now they always have good deals for liquor and beer but you need to pay close attention to all the specials. What we do is we lock closely to the weekly add or use the app to find them find.
*Outside there's a gas station, the gas pumps are open 24 hrs, one thing we recommend is to never go by yourself to get gas after 10 pm at this location, it is not safe there's always creeps asking for "money" and they come out of nowhere so be careful!
*Staff members always friendly with a smile and we've never had a bad experience, instead every time we returned something that didn't work properly, was defective or wasn't good they replaced the item or gave us a full refund, just make sure you keep and bring your receipt with you, now that's good costumer service!
What we would like to see to improve the service on this location is:
*It would be great if you have security patrolling the parking lot to ensure the safety of all costumers, especially when is dark.
*There's a lot of people that rides their bicycles to the store and it would be nice if you guys install bike racks close to the entrance with security surveillance.
*Add more items for sale , we noticed that in 2 different locations (Via Linda and 90th and She Blvd. And 90th st) you guys always have great deals or what you call manager specials than any other locations that we've been to.
I've shopped at many Fry's Food Stores but, this store is very clean and the employees here are very friendly. Always willing to help, great customer service.
Meat dept is always full and appealing. Grocery aisle are fully stocked as well as the surrounding areas. Produce area graves my attention as soon as I walk in. Very clean, organized, full of color and fresh veggies and fruits.
I always have the greatest experience here. It's not located in the best of places but, once inside u feel welcomed and comfortable knowing your going to have a great shopping experience.
Chip aisle is always looking good to. If u can't find hot Cheetos you will find them here while supplies last haha.
My little service dog and I have been treated wonderfully by all of the staff at this and the other locations of Fry's grocery stores throughout Phoenix metropolitan area.
I remember when some other locations were called Smith's.
Kroger was the number one retailer of food products throughout the United States.
Is the second year that Walmart sold groceries,
Walmart became the number one grocery retailer, in the USA.
My belief is that Kroger had been dealing with many of the suppliers for many many years before Walmart got involved.
Therefore in many areas, Kroger has access to a better line of products.
Love the staff here. Has everything you need and it's close by my house so five stars for that. Thanks for keeping a clean store and being so friendly with your customer service at this store.
I found probably about 1/3 of the items I needed cause shelves were empty and no associates around to help. Store was dirty, cashier's looked sloppy with their clothes and manager walking around with his dress shirt untucked with the tail completely out,very unprofessional. They need to power wash the outside sidewalk as there are many homeless there about and the sidewalk area near the cart corral smelled heavily of urine
This store would get a higher rating if the area was nicer. The neighborhood has gotten so bad that I get nervous walking from my car to the store entrance.
I used to walk the 30 minutes to this store but now the route there is full of people who seem to be on drugs and I was almost accosted by someone who was definitely high last time. I will no longer walk there.
The store itself is ok, has good options although it’s not always stocked too well. I would like to see things improve so I can update this review.
Working here was stressful because the managers don’t care if you just came outside from doing carts in the sun for 30 mins but yet they will come and ask u to go outside again after relaxing a 10 min break. They not patient with their employees.
