Fry's Marketplace Bakery,Store en Surprise

Name: Fry's Marketplace
Address: West Pat Tillman Boulevard, Surprise, United States
Telephone: 14808635615
Rating: 4.2

Propietario no registrado

Fry's Marketplace

Reseñas

#77 De 288 en Surprise

8.4

180 Revisar

Ambiente

8.4/10

Alimento

8.4/10

Interior

8.4/10

Precios

8.4/10

Servicio

8.4/10

Precio & Cocina

$ Bakery, Seafood

Tipo de restaurante

Bakery, Store

Características

Wheelchair Accessible

Información

West Pat Tillman Boulevard, Surprise, United States

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Sitio web Fry's Marketplace

Clasificación

Excelente

124

Muy bien

Promedio

Pobre

Horrible

Clasificación

El más nuevo

Más antiguo

Calificación ascendente

Calificación descendente

Fecha

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Janelle

Fuente:

5 months ago

Definitely what this area needed. This being the only store or gas station nearby it's made a world of difference to this area. While easily accessible from Any direction the traffic is still lousy getting back towards Grand Ave. The store is massive and full of food stations like sushi, chicken and more. There is also of course a Starbucks with seating. There are self checkouts as well as your normal cashiers. The store is clean and everything pretty easy to find what you need. Service was the only thing lacking. While I walked by my Erin's employees only one acknowledged me. It doesn't hurt to at least say hello.

Sae

Fuente:

A month ago

Nice clean store. My only dislike was the woman at the deli. She needs to be retrained on customer service and how to package deli meat. Not only rude, but I have never received deli meat just thrown in the bag. I hope she gets replaced because she obviously does not value her job.

Kelly Garcia

Fuente:

2 weeks ago

Love that we have this location now but there are some serious drawbacks to this location. First… the mobile grocery pickup is a nightmare. Surprise us no cell service to be able to use the app to check-in which is not their only method of check-in. So you are left sitting outside hoping someone notices you are there. And then when you ask how to better get ahold of them, they tell you “you have to use the app”… and then “it’s out of our hands”. The Starbucks in the store is a joke. I’ve waited over 30 minutes on multiple occasions. Every time I check out, I have to babysit the prices. There is a pricing error nearly every single time. The “security gates” at the front… what are we doing here? Running in to grab coffee and you’re forced to go all the way through to the checkout of the store to get out. Love that the store is always well stocked and produce is decent. —I do which they had bulk loose mushrooms to shop from. Great cheese bar and quick grabs at the deli.

Kira Sic

Fuente:

3 months ago

Had to update my review and remove some stars. 😔 I go weekly and sometimes a couple times a week to this location. Lately every trip the checker and bagger are talking about personal stuff and/or complaining about customers or their shifts while in check out. Rarely does the checker or bagger even acknowledge our presence. I get people don't always like their jobs or are having a bad day but complaining about it in front of customers is very off putting. Also, if you are going for Starbucks give yourself extra time or order ahead on the app before you leave your house. They are still training and very slow. I have also seen them on their phones texting while customers are waiting, so it takes even longer. Original review: Love the new fry's, very convenient for all the homes off 163rd and off Grand. The mural when you walk in is beautiful! 🥰 The amenities this fry's has to offer like the take away food options with convenient check out right there and fancy cheese bar area are fantastic. The plant section is a little small compared to other fry's but the staff has been very friendly everytime I have looked at the plants. The cashiers at the checkout lanes have all been friendly but there has been quite a bit of personal talk between checkers & baggers that I don't think is necessary in front of customers. Overall great experience each time I have gone.

Daisy Anderson

Fuente:

7 months ago

My husband and I have been shopping at Fry's Grocery stores for over 15 years. We've always had to drive quite far but it's always been worth it!! Now it's really worth it because of this beautiful new store!! Not only is it convenient, but the staff throughout the store is so caring and supportive, I feel like it's an old time grocery store where people help their customers. Also the managers are truly amazing!! I had an issue with linking my accounts and my fuel points not showing up as well and Avery, one of the managers went above and beyond to make sure everything was fixed right before she let me leave the counter. Now that's the way to impress and keep your customers!!! I've shopped for many years at other stores, but Avery's help was so outstanding, this store has now become my number one go-to store!! Thank you again Avery and all of your staff!!!

Cory Graham

Fuente:

3 months ago

Clean store and good prices, check. One checker open at 945 am with six people in line.... well it sucks. Hire more checkers and stop forcing me to go through self checkout for obvious reasons. When I can do my shopping in 10 minutes and then wait in line to check out for 10 minutes, there's a problem. I'm going back to safeway and their sticky floors. Fix yourself management because you lost my business.

Kc Cowan

Fuente:

2 months ago

Watch for expiration dates! Just about every Diet Coke we’ve gotten from this Fry’s is either expired or a month from expiring. We’ve been checking them lately and everything is about to expire. Any time we’ve bought one that wasn’t “technically” expired yet, it tastes terrible/flat. The employees have all been great, except the one bagger who does not stop talking and literally tells you every sob story possible. Like….i’m just trying to buy groceries and get the hell out of there, I don’t want to know your life story while you SLOWLY bag stuff so you can talk longer. We avoid any line she is in as much as possible, it’s usually the longest anyways.

Marissa Posey

Fuente:

A month ago

I had a great experience with one of their employees I was going out to my car with a lot of groceries and this young man Richard R he helped me with all my groceries put everything in the trunk for me and took my basket back as well that was so kind and he’s a great employee!

Cindy G.

Fuente:

11 months ago

New store, big roomy isles. Prices are hit and miss. Went for the strawberries that were on sale and they were terrible! Why would you use these on bakery cakes?

Suzanne Barron

Fuente:

9 months ago

Gloria in the Fry’s bakery was Wonderful to work with. She paid attention to all details I shared with her and was spot on with my daughter’s birthday cake, with bright vibrant colors, chocolate cake and fresh strawberry filling, it was a hit at our celebration! Thank you Gloria, you truly provided Excellent Customer Service!!

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