Takeaway shop with meals and drinks at budget friendly prices. Staff friendly and efficient. Busy and popular shop. Family meal for under R180. Includes chicken, fish, chips, salad, bread and a large bottle of cooldrink. Limited seating for eat in. Vetkoek is really tasty. Worth popping in when you don't have the time to cook. Probably the cheapest fish and chips in Vredenburg. Their chicken strips and chips are excellent value for money.
the chips are oily and sometimes seem more like mash potatoes. i have been there on occasions and have yet to see anyone of the staff wash their hands nevermind use the hand sanitizer tucked away behind the till
Ordered chicken burgers, 2pce hake parcel and half snoek parcel. Paid for my order, said I'll be back in few minutes. Came back for my order, still had to wait, because they did not fill my order after I paid. Got home, and the chicken burgers was so small, looked like kids school buns used. For the price, I really expected a little more. Do not think I will go there again. Quality of the food went down while prices went up.
Service
Take out
Meal type
Dinner
Price per person
R 1–50
Bought hake and chips.Was so full of bones that it was hazardous to eat.Even the crust were full of bones.Tartar sauce had a fuel like taste.Used to be my favourite place to have fish and chips but not anymore.Not sure if the new owners are dropping standards to keep prices low.
Service
Take out
Meal type
Dinner
Price per person
R 50–100
Very Disappointed. I've come back from overseas to enjoy my favourite tradition vetkoek to find it full of chicken bones and plastic. Trust me you have lost a customers who would have been there frequently however now you are not even worth suggesting to others. Pathetic
Service
Take out
Price per person
R 50–100
Price and quality definitely not up to standard. Bought a large calamari combo meal last night. Only to get home to a 95% very oily chips and 5% calamari to count 10 piece calamari. Don't even want to know what the small looks like. Definitely won't see me again.
The front shop service is very friendly ,The jam and cheese vetkoek is deliciously filling , when placing the order ask them not to be shy with the jam.
Service
Take out
Meal type
Brunch
Price per person
R 1–50
Food: 4
Service: 4
Atmosphere: 4
Really delicious food and BIG portions of chips at a great price!!! (Be warned, a Small chips is enough for about 3 or 4 people.) Here you get value for money. This place is great in situations where you have lots of hungry tummies to fill, but a tight budget.
Although rating a 1 star I wish there was an option of a zero star!! Went into the store to order food and noticed that the lady infront of me was very unhappy due to waiting more than an hour and them not being aware af her ordee as she stated and later on left without her food. I order and payed. While waiting for my order another situation arose of a client stating he had already payed and waited too long, yet the employee behind the counter saying he hasn't payed, which he then supplied proof of payment and got his order. In the mean time I was asked to repeat my order 3 times of which the 3rd time was after waiting for an hour and 14minutes. I told them to refund my money as it would be quicker than waiting for the food, they responded with "waaroor gan jy an!". I told them that I've been waiting for more than an hour and two of the ladies started laughing. I myself and other customers were so shocked when the employee said "as jy wonder ons lag oor jy fokkol persoonlikheid het nie, ma darm het ons". I saw them packaging food similar to what I ordered and placing it in a plastic bag, one lady put the bag in their kitchen where it was still visible to me. I waited another 15minutes until I asked who's food that is and they said it's mine. I told them to give it to me so that I can finally leave, where the woman then stated "jy moet seker eers betaal daarvoor". I told them once again I already did and showed that the payment notification on my fone was received an hour and 42minutes ago!! One shouted "gee net die fokken kos vir die ding dis inelgeval ou hake". The lady basically threw the bag into my arms and I noticed the two sauses that I purchased extra wasn't in the bag and asked for it. She slammed two tar-tar sauses onto the display fridge and said nothing(although it should've been a tar-tar sause and a spare rib sause). I told her that she's very rude and that she doesn't know how to work with clients and she responded with "ag poes, jy het nou jou ou stink hake, vat dit en voetsek uit die plek". I've been to many places where the service wasn't satisfactory, but Excelsior Vredenburg takes the crown!! If your looking for a place to buy food and wait two hours for it while being humiliated and treated horribly, EXCELSIOR at iPic Centre is definitely the place for you!!
