Dunkin' Bakery,Restaurant,Fast food en Lewiston

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Reseñas
#85 De 131 en Lewiston
7.3
183 Revisar
Ambiente
7.3/10
Alimento
7.3/10
Interior
7.3/10
Precios
7.3/10
Servicio
7.3/10
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Precio
$$$
Tipo de restaurante
Bakery, Restaurant, Fast food
Acerca de
Dunkin' is pretty near Thorncrag Bird Sanctuary. At this restaurant, clients can order good doughnuts. According to the reviewers' opinions, waiters offer good iced coffee. Most guests have noticed that employees are hospitable here. In spite of the popularity among customers, the weak side of Dunkin' is its decent service. As visitors find it, the atmosphere is quiet here. But many people who use Google didn't give this place a high rating.
Reseñas
183 reseñas
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Susan George
Fuente: google
10
4 months ago
I love this Dunkin they always get my order right and they give you your receipt without having to ask. They are super friendly.
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Josh Howe
Fuente: google
2
2 weeks ago
This is the place to go if you want your order incorrect 80% of the time. I frequent this establishment, and not only have the prices gone up, but the service has gone so far downhill that it’s laughable. I’m shocked that any damage control hasn’t been done with these young employees that get your order completely wrong at 2:00pm on a Sunday with only one customer in the drive thru and no customers in the store. It’s seriously pathetic. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 1 Atmosphere: 2
Seems the service depends on the mood that day. This one is really close to my house, so I love to go for convenience, but it’s just not worth it. The associates at all other locations are much nicer. Once in a while we get sandwiches that aren’t made with much care ~ not a huge deal, really. This one takes the cake, though. Half an egg on each? Oh look, my husband just informed me his he took to work has half an egg and half a sausage, well, maybe 2/3 of the sausage. Is this how they’re being made now? I’ve started going again, and today the sandwiches were amazing! I guess it just depends…. That’s frustrating, though.
Ordered xl hot coffee 5/5 liquid sugar plus 25 munchkins. Was charged for items not received, coffee came 3/4 full, Luke warm, not made as ordered, crushed cup was covered with coffee. Horrible customer service. Terrible company. Food: 1 Service: 1 Atmosphere: 1
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Denna Tracy
Fuente: google
10
A month ago
Always a pleasant experience very good customer service employees seem to enjoy working there You can tell by the way they talk to you through the speaker and how they greet you at the window I have never had an order come back wrong as of yet. Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Doughnut
Just waited AT THE WINDOW for 10 minutes for my food to be messed up. I ordered 2 veggie cream cheese plain bagels, almost none on the bagels. My wrap is burnt and my two drinks that came back that were supposed to be coconut, even states coconut on the cup, didn't have any. Why did I wait 10 minutes if my stuff was not going to be made properly?
I love this store don't get me wrong, but Second day in a row of them not adding sugar to a latte, how hard is it to read a mobile order? How do you forget to add the sugar? Meal type Breakfast Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
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Larry Dustin
Fuente: google
2
5 months ago
Seems I have to write this now cause basically tired..Everytime without fail this and almost every Dunkin Donuts does the same thing..I order coffee the same sandwich the same except the sandwich I specify I want bagel toasted..And what do I get?! Same not toasted bagel cheese cold meat barely warm..I understand to a point that there are rushes and tons of people waiting for their order,but if they want their order they will wait for it..im.tired of asking them to toast and have sandwich at least hot cheese melted and.meat warm,but no same in just about all places under cooked not toasted..Dunkin Donuts time to retrain everyone from owner manager to order clerk..FOOD IS TO BE COOKED AND NOT JUST HEATED..QUALITY OVER QUANTITY Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 3 Atmosphere: 1
I would leave 0 stars if I could...the reason for one star overall rating, even with a three star average, is due to what seems to be the new manager there, or whatever his position, some guy named Patrick, is probably the worst Dunkin employee I've ever observed. HORRIFIC "managing" skills. He has no idea what he's doing as far as managing and leading go. He clearly has no education or managing background/knowledge, just "goes by words in a book" it seems, but also treats his employees very biasedly and has no leadership skills whatsoever. How he got that position is beyond me. The employees that are busting their butts to keep things flowing without his help are quite amazing though. None of them that I observed have any respect for him AT ALL. If the upper management wants this location to stay afloat, they would replace him immediately. I am a former mystery shopper that has decided to start making observations on my own and rating them on Google so that my fellow locals can get some honest and "behind the scenes" type of observations to see what's going at various businesses, because if the management is terrible, everything else soon will be too, as it trickles down. Meal type Breakfast Price per person $1–10 Food: 4 Service: 2 Atmosphere: 3 Recommended dishes Doughnut
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Rick Raysik
Fuente: google
8
8 months ago
Time to make the donuts! Well, it was about 4pm and I guess Dunkin only gets X amount of donuts from the industrial park in the morning. Piss poor selection, but the two I got, a coconut and a bluberry were tasty. As usual, my usual, med. hot hazelnut, no sugar, 4 creams was superb. The associate was very cordial, on the ball, and apologized for the lack of donuts. Food: 4 Service: 5
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