Dunkin' Bakery,Restaurant,Fast food en Pasadena

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Reseñas
#203 De 359 en Pasadena
6.7
415 Revisar
Ambiente
6.7/10
Alimento
6.7/10
Interior
6.7/10
Precios
6.7/10
Servicio
6.7/10
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Precio
$$$
Tipo de restaurante
Bakery, Restaurant, Fast food
Acerca de
It's worth visiting this restaurant for good breakfast sandwiches. Clients don't like cream donuts and latte at Dunkin'. This place is well known for its great service and friendly staff, that is always ready to help you. Here you will pay attractive prices. The atmosphere is cool, a lot of visitors like the style of this spot. But many people who use Google didn't grant this restaurant a high rating.
Reseñas
415 reseñas
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Rose Reyna
Fuente: google
6
A month ago
Rating three because in the past food was great. Service is always good. Cashiers and workers are always polite. However last time I ordered food I got three kolaches. They were frozen from the middle to the end. I was already long gone by the time I ate them that I just decided to let it go. But please WARM THEM UP LONGER. Food: 2 Service: 4 Atmosphere: 4
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Spin Kitten
Fuente: google
6
2 weeks ago
I think my biggest problem is giving us people a chance who are on shift work to get coffee at 4:30 am, completely blowing competitors out of the water in this area, and then employees not even showing up on time. It makes me so upset because I would get coffee there almost every morning if they would actually be open. I’m very disappointed so 3 stars. Food: 4 Service: 3 Atmosphere: 3
Ordered a large coffee and they can't even be bothered to fill it up. What a ripoff! Service Take out Meal type Breakfast Price per person $10–20
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L Liles
Fuente: google
6
3 weeks ago
Donuts are not made fresh anymore at locations from what I hear and I believe it. The filled donuts are dry the same as the glazed. I worked for Dunkin Donuts back in the 70's and we made them all by scratch. I was there at 4 am making donuts. These are ok but nothing like freshly made ones. Times change and the bad thing is, things only get worse instead of better. Service Take out Meal type Breakfast Price per person $10–20 Food: 3 Service: 4 Atmosphere: 3
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Kevin Truong
Fuente: google
2
4 months ago
Bad service, the young man had his back to me the entire time. I was the only customer and he was worried about other things instead of his job. I helped myself to take my to go order for my girlfriend since the app said to take order number 646 so I did. I got home and she said where are my donut holes. They forgot her donut holes and it was not busy at all. I was pretty much uber eats. They need to do their job better but I don't blame them if they make $7.25, but otherwise customer service is non existent. Customer service didn't even help and was buggy and kept jumping all over the place. I called them five times during business hours no one picked up, what a joke! Service Take out Meal type Other Food: 1 Service: 1 Atmosphere: 1
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Maira Salas
Fuente: google
10
A month ago
First time trying this place and will definitely be coming back. I was greeted and helped by a kind guy named benny. Great service and great drinks. Food: 5 Service: 5 Atmosphere: 5
Great costumer service. Cashier was really attentive, he resolve all my questions. I believe his name is Benny. Food: 5 Service: 5 Atmosphere: 5
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Kat C
Fuente: google
2
5 months ago
Today is Sunday August 13th, 2023 5:00 pm. Just left a location that serves my favorite Donuts but is extremely hurt and disappointed. Been there before but never encountered this new crew that they have ALL female employees are EXTREMELY I MEAN EXTREMELY RUDE!!!! They speak to you like you have distributed them and you have no clue what they sell!!!! The place outside literally say Dunkin DONUTS!?!?! THEY DEMAND your money by say, "Okay so do you have the money to pay for the Donuts?"🙄🤔 Employees like these are a reason why businesses go out of business. They push customers away. HR please reevaluate these employees ESPECIALLY the one girl who was saying she was the manager.😡😡 Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Doughnut
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High Tide
Fuente: google
6
2 years ago
This is not a bad place I know during this pandemic they have been short on a lot of items, but who hasn't been. Stopped by for an Oreo Shake it's not the same as Jack in the Box this one is not as sweet more of a real milk shake with Oreos. A lot of times the drive thru is backed up.
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A M
Fuente: google
2
2 years ago
This is the first time I have left a review for a restaurant, but I felt this needed to be shared. To see if Dunkin donut's upper management cares about improving this store, because obviously the managers here have not. Everytime we've went to this Dunkin donuts we've sensed tension with the employees, the service has been adequate at best. You are always made to feel if you order 1 more item you'll have something thrown your way or get yelled at. But lately we have noticed a further decline in food and customer service. Today we purchased breakfast sandwiches and some donuts, and usually their donuts have been good. This is what they are now thinking is acceptable in donut filling, a finger nail size amount or a smear. All of the donuts were the same, we cut the rest with a knife and sure enough they had just a smear, so this wasn't just a random event, it was intentional. We didn't even eat them because it was all dough. We tried calling and they don't even answer the phone. I don't know why Dunkin donuts has allowed this poor service to continue. I might not be surprised if this would occur in a independent random restaurant, but an establishment with a good reputation that has been around for years like Dunkin, is so disappointing that this would be allowed to continue.
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