Horrible experience ..tasteless..overcooked..dont be fooled by the pictures on thre website they are not what you get...
Should be zero rstars but cant post without adding 1 star
The spagetti bolognese had no meat no ragu not as advertised...terrible inedible spagetti with raw garlic
EYE FILLET steak meals x 2 did not have mashed potatoes or vegies but mushy tasteless rice an the meat was so dry it was white like over done pork
What was advertised vrs what we got completely different ..in the words of my autistic son..'mum you got scammed' he is so right
Service
Delivery
Meal type
Dinner
Price per person
$50–60
Awesome night at Double Zero. Coming down from Auckland and having dinner with family, this was the perfect place to go. The market fish risotto was incredible even with the change from mushroom to lemon risotto, as well as the tomato and mince gnocchi. Service from Kira was awesome and her patience with the kiddos was great. Cheers guys.
Service
Dine in
Meal type
Dinner
Price per person
$40–50
Food: 4
Service: 5
Atmosphere: 5
We visited Whakatane in July and we decided to try this Italian restaurant Double Zero. What a bless! I ordered a gnocchi with white sauce with salad and my kids got the kids dish. Mine was delicious and well prepared, with some slices of jamon. My boys loved their plate, which comes with ice cream as dessert. I had the tiramisu, wonderfully prepared by the chef. There are some seats outside by the sidewalk, great for sunny days. Will come back again soon. Thank you all!
Service
Dine in
Meal type
Lunch
Very disappointed. We arrived at 1655 for a 1700 hrs booking. We were TOLD to come back as they were not open yet.
It was very expensive and tasteless. The pizza dough was lovely but the toppings were ridiculous- it felt like they had run out of food.
The waitress was lovely though!
We will never go back ☹️
Service
Dine in
Meal type
Dinner
Price per person
$40–50
Food: 1
Service: 3
Atmosphere: 1
Recommended dishes
Big Pizza
The decor in this restaurant is beautiful, it has such a warm feeling to it and is beautiful. They have made this space into a very comfortable enjoyable experience. The service here was excellent, very well presented and well mannered. The food was absolutely delicious, everything was cooked to perfection and it felt like real slice of Italy. It's definitely a place to go and enjoy a delicious meal here in whakatane.
Service
Dine in
Meal type
Dinner
We ate here twice during our stay in Whakatāne. Delicious both times. Fish one evening and a pasta dish a couple of nights later. Lovely staff too.
Service
Dine in
Meal type
Dinner
As per rating happy with the. meal BUT we ordered 2 x single and 2 x Double Appleton Rum and cokes and charged $108.00 which is so exorbitantly priced , on top of the meals which were very tasty and also priced on the high side , we will be thinking twice about going back
Service
Dine in
Meal type
Dinner
Price per person
$100+
Food: 3
Service: 4
Atmosphere: 4
Recommended dishes
Ribs
Had the most uncomfortable experience of my life.
Firstly, the manager lady or owner, don’t know which, came up to confront us about not having six people as we booked for six but we only had five. Don’t really see the problem? The restaurant was not busy at all.
Secondly, ordered our food and it took an hour to come. Actually it never came. Only our entrees and drinks. The waitress explained that they were short staffed, this was never mentioned until we proactively went up and asked an hour after.
Lastly, witnessed the manager lady having a full on argument with a customer because his main came before his starter and didn’t want to change it for him. Making the whole restaurant feel uncomfortable because they were having a yelling match. Going back and fourth. Disgraceful.
I never give reviews, only if they’re extremely good or extremely bad.
This place is extremely bad.
Food: 1
Service: 1
Atmosphere: 1
What an absolute shame. I had heard nothing but good things about this restaurant. So we went for my birthday. There was three couples in the place so not rushed off their feet. Well we both ordered a starter and a main. My starter never arrived. My husbands did and he ate it then our mains arrived when I enquired I was told sorry the chef forgot. No attempt was made to rectify the situation. Absolutely gutted as Italian is my favourite and it was ment to be a special night
Food: 3
Service: 1
Atmosphere: 1
Just witnessed the manager yelling at a customer who was asking why their main came out before their entree. We waited an hour and 10 minutes after ordering our meals before walking out hungry. Apparently, they were short staffed but we were not made aware of this until an hour after waiting. We were not offered complementary drinks or discounts of any sort.
If I could rate this place 0/5, I would.
Service
Dine in
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1
