Cold Stone Creamery Restaurant en Savannah

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Reseñas
#338 De 726 en Savannah
8.5
152 Revisar
Ambiente
8.5/10
Alimento
8.5/10
Interior
8.5/10
Precios
8.5/10
Servicio
8.5/10
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Precio & Cocina
$$ Dessert
Tipo de restaurante
Restaurant
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Try good pies. You will be offered such food as nicely cooked chocolate ice cream, chocolate custard and biscuits, come here and try them. Great chocolate frappe, coffee or smoothies are among the most often ordered drinks at Cold Stone Creamery. This place is famous for its great service and friendly staff, that is always ready to help you. From the guests' viewpoint, prices are moderate. This spot scored 4.4 in the Google rating system.
Reseñas
152 reseñas
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Clasificación
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Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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Cheryl T
Fuente: google
8
7 months ago
The store is older, but clean. Friendly staff for the most part. 2 love it size was almost $13. Plenty of flavors and toppings to chose from. They also offer ice cream cakes and delivery via Grub Hub.
My friends and I walked in 2 minutes before closing as the two young adults were beginning to breakdown for closing. They could have told us they weren’t open, but instead served us with smiles on their faces. They were sweet and genuine. We really appreciated it and the ice cream was super delicious. Thank you! Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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U N K N O W N
Fuente: google
10
10 months ago
Just came to give this a good review, honestly way better than most ice cream places around here! I was a loyal customer to Marble Slab Creamery, but because friends of mine had been discriminated by the owner and was recommended to try this place out by said friends, this is by far a way better experience. In comparison, the ice cream is better quality and worth the price, even shockingly cheaper! If you want ice cream, even if you have to drive, I suggest this place because I live an hour away and my ice cream never melts into soup and is always soft!
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Jennifer Hayes
Fuente: google
10
8 months ago
My German ice cream was AMAZING 👍 THEY DID AN AWESOME JOB! Service was really quick even though the line was out the door.. definitely recommend this location!
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R Murphy
Fuente: google
10
A year ago
We could not have been happier with our special order cake. The online ordering was very easy to build our custom cake. The schedule option when we wanted to pick it up was simple. And the cake was made exactly to our specifications for a very important event. Thank you! Thank you!
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Melanie Brown
Fuente: google
10
8 months ago
Amazing customer service. The gentlemen in there take their time to make sure everyone gets a great experience. Just picked up a ice cream cake and I was amazed at how personable they were despite the long line. They got me in a out in no time. Its important to mention I called about the cake a few minutes before and they still made it happen.
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Queen J
Fuente: google
10
8 months ago
Omg! When I tell you this place is a slice of heaven, it is. 😁. The lines are long but moves swiftly. The icecream combo I usually go for is the mixture of french vanilla, cotton candy, carmel, and pecans! You can mix any flavor and additons that you like, the waffle cones are always fresh, and the icecream smooth. I hate icecream that is freezer burnt, milkish like, and just bland, but this place icecream is so creamy, fresh, and rich in flavor! The customer service is exceptional, and there is an outdoor table area to sit and eat your icecream with shade. There aren't any discounts that Im aware of here, but the prices are so great that you really don't need any, you get what you pay for. I recommend if you have a sweet tooth and in the area, stop by!
Ordered and ice cream cake for a work party and it was ready same day. Everyone loved it. Will be back for cakes in the future.
I love Cold Stone but was very disappointed with the customer service of this one. My 7 year old niece was very excited to order her ice cream. She wanted two scoops of two different flavors. Upon ordering she told the person she wanted “two scoops together”, and the person serving her mixed her two different flavors, which is not what she wanted. She just wanted two scoops side by side. We were not upset as she is a kid and it was her wording that threw the order off. However, when I approached the counter to re-order for her as she didn’t like how the two flavors tasted mixed together, the guy proceeded to chastise us about wasting food as we threw the first cup away. Yes, I get with inflation and everything else prices are elevated, but as I told him she is just a child (she is 7)and we are teaching her to order on her own, he proceeded to keep lecturing us about wasting food yet again. Yes, I understand the frustration but everybody makes mistakes, we only threw away one cup, and we had already stated we did not mind paying for the thrown away cup if we had to. She will not be the first or the last and after we told him she is just a child, he should have left it alone. I’ve worked fast food and if I got frustrated and went off on somebody for every single time they got their order wrong and needed something changed or taken off, I would be rich enough to not have to work fast food She did not order wrong on purpose or to hurt the business and to do that in front of a child, clearly upset her and made her feel worse for a simple common mistake. Now I am afraid she will not speak up again to order, which is what we were working on in the first place. Is this how you treat every customer?
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