Cold Stone Creamery Restaurant en Glen Burnie

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Reseñas
#123 De 200 en Glen Burnie
6.0
193 Revisar
Ambiente
6.0/10
Alimento
6.0/10
Interior
6.0/10
Precios
6.0/10
Servicio
6.0/10
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Precio & Cocina
$$ Dessert
Tipo de restaurante
Restaurant
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Being at this cafe, order perfectly cooked causa. Clients don't like chocolate ice cream and chocolate frappe at Cold Stone Creamery. Food delivery is a big plus of this place. The staff is said to be good here. Many guests say that the service is fast. Visitors claim that prices are medium at this spot. Google users haven't given this cafe a high rating.
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Warmly greeted by gentleman up front upon entering. I encountered Friendly, Cordial Staff and a very Clean store on this visit on a Sat around 7 pm. Not cheap @ $20+ for (2) medium waffle cones but quality of ice cream is AWESOME: THE richest, creamiest most INDULGENT ice cream ever and I thought Friendlys was the best. Very sweet but not over the top sweet. A Splurge Treat. The waffle cones are also great and top quality. Size is GINORMOUS; my medium cone was A LOT of ice cream! The picture doesn't do it justice this was a HUGE Heavy cone. Stir- ins are great too. Founders Day Cone was Decadent! Kudos to lady who does the cones & scoops + mixes all the ice cream back 2 back without going crazy! Families, Couples, Individuals, Dates all here to get this beautiful, delicious, FABULOUS ice cream!
This place is disgusting!!! The smell alone killed mine and my friends appetites. It looks and smells like they never clean. I see others have had the same issue over the past couple years. You would think if not the management corporate would do something to solve the problem. I will never go there again. barf!
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Kim Bella
Fuente: google
2
9 months ago
This place is not only uncleanly but unprofessional . The ice cream was melting behind the glass and when I asked about it she said “idk do you want it or not” .I ordered 3 smalls then when we got to the registers she rang us up for a small medium and large . Then proceeded to tell me they choose size by the amount of ice cream that they themselves scoop ! Then what’s the point of asking me what size I want ?
Love Coldstone ice cream but management is rude at that site. They don’t care about Helping customers with the reward points. Also had a bad experience when the server wiped the edge of my ice cream with her apron! When I asked her to get a new lid, she responded that she didn’t wipe the whole container of ice cream with her apron - just a half. Gross! Especially when you think that people coming from the bathroom use the apron similarly. 🥺😫 I still love Coldstone. Even more so now that they have the bonus program. I go there just to build points to win ice cream. And for those who don’t like the fatty good stuff, there’s always sherbet, and frozen yogurt. Between the ice cream cakes and yummy cones, this place makes ice cream worth eating! However, their customer service, not so much!!! A double serving of good service please!
Went to the Glen Burnie location last night. My husband and I both ordered the "love it" size. Mine was filled to the top of the lid like it normally is. My husband on the other hand, his barely hit the rim of the cup. I asked they guy ringing me up if I was paying for the small size not the medium that I ordered because it was not filled. He stated "no, you are paying for the size you ordered" so once again I pointed out that we both ordered the same size but I had substantially more in my cup, the guy stated "your ice cream is more creamy", what the f*ck does that even mean? Will not return to this location, we will go to Brusters or Rita's moving forward.
I have had an amazing experience every time I come to this particular location. The one young lady that has braces always has a smile on her face and is very polite and does a great job at multi-tasking the other young lady that is amazing is short small and brown hair. She is always helping multiple customers at one time and always has a smile on her face I would love to see these two work In My place of business as they are very peopley individuals and they get their jobs done. The other young lady has black and red hair and she also always has a smile on her face. Their smiles are all contagious in their own ways keep up the amazing work ladies.
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Tiffany Bruce
Fuente: google
2
11 months ago
Just waited in a long line to finally get to where the ice cream was and it was all melted. Will not waste my time paying $10.00 for melted ice cream
This place is great, I've gone maybe 10 times now. They always have the ice cream flavors well stocked and waffle bowls ready to go. The staff here is super friendly and whenever they make my ice cream if they have a little leftover that doesn't fit they put it in another container for me to take with me and have a little extra! It's also a clean place and they have tables outside for you to sit down.
Delicious, but expensive; definitely not for frugal people. Would also suggest adding soft serve to the menu.
Every time I make an online order they forget to start it until I show up. The young folks working there are miserable 95% of the time and treat customers as an inconvenience. The place has had a horrible sour dairy smell the last few times I've come in, too. It's a shame because I love the chain otherwise, this place is a bad example.
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