Buffalo Wild Wings Bar en Grapevine

Propietario no registrado
Reseñas
#213 De 272 en Grapevine
5.7
61 Revisar
Ambiente
5.7/10
Alimento
5.7/10
Interior
5.7/10
Precios
5.7/10
Servicio
5.7/10
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Precio & Cocina
$$ Grill, Takeout, American
Tipo de restaurante
Bar
Reseñas
61 reseñas
Clasificación
Clasificación
Fecha
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This is the most racist disrespectful staff I’ve ever encountered. I order two wedges with cheese and PAID for extra cheese and I tipped. I will be calling corporate to complain because I’ve never experienced such evil behavior. African Americans have to be really careful eating at these establishments.the small box was warm so I believe they may have purposely given me old fries. This is what they provided. These are untouched meals directly from the restaurant. I’m disgusted. Food: 1 Service: 1 Atmosphere: 1
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Donald Smith
Fuente: google
4
4 months ago
Table was dirty and the hostess just brushed it into the seats and floor with her hand. Zero atmosphere (but I do understand it’s an airport so I rated it a 3). The wings have basically no sauce but were cooked well so at least that was done right. And I don’t think my server smiled a single time. Service Dine in Meal type Dinner Price per person $30–50 Food: 2 Service: 1 Atmosphere: 3
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B Bayrak
Fuente: google
10
9 months ago
Great atmosphere for a restaurant in an airport terminal. It is located at the upper level near gate D33 and has a panoramic view of the food court. Our service was quite fast and the food was great. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
This is just hilarious! I walked up to the bar to get a beer and some food. Nine bartenders/servers standing behind the bar, and I was the ONLY customer at this place. They just stood behind the bar chatting about whatever. One even made eye contact with me several times but was too into her conversation to leave. I gave them about 5 minutes before I bounced. The lack of service was truly astounding haha. Don't waste your time. The Italian place next door is way better. Food: 1 Service: 1 Atmosphere: 1
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Neil McGonigle
Fuente: google
10
9 months ago
Without question the best airport food I've had in a very long time. The bar is always low at an airport eatery. This place was quality. Very good quality chicken and cooked to perfection. Excellent choice of beers on tap too. Lots of sauces options to have with your chicken too. The staff were very good too. On point and available. Great job. 👍 Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
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Ben Wieder
Fuente: google
10
2 months ago
This place is a hidden gem at DFW. Great food and reasonable prices for being at an airport. In fact the prices aren't much more than regular BW3. The service is what really sets it apart. My daughter accidentally left her AirPods at the restaurant, so she called and got connected with the GM Nick Taylor. He offered to mail them to her, which was an amazing gesture. I gave him my UPS account number and sure enough, they showed up a few days later. It's rare to be treated with such honesty and kindness in today's day and age. I highly recommend this place to anybody with spare time and an appetite at DFW. Food: 5 Service: 5 Atmosphere: 5
Staff and Manager looked lazy. No initiative to try to fix a misunderstanding from them. Lack of customer service and training in how to deal with simple issues to make customers happy. They ignore you and make you feel like you are the problem. Food: 3 Service: 1 Atmosphere: 1
Inhave been to this BWW many times for the wings. I have rarely experienced good service. I can’t tell you how many times i have been eating spicy wings without the server checking on me and the fact i have been needing water for several minutes. Most of the time they try to charge extra for the celery that comes with the wings if you ask. The last time i tried to eat they took my order and never brought my drink…can you understand my frustration just trying to be treated as a paying patron!? I went to get my own when i noticed the waitress pointing at me with a couple other of her coworkers hiding in the kitchen. After asking for a manager the bar tender yells across the floor that “that pilot is banned!” Imagine being a customer that is almost always left with no drink or overcharged being banned because you tell the floor manager. I have been told a complaint was filed against me from the waitress who sat there texting most of my meal instead of checking tonsee if i was needing more water. As a veteran who doesn't play games with people I have tried to find resolution to being ‘banned’ by a waitress who isn’t ‘comfortable’ by doing her job and serving guests. Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 3
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Jared Hoke
Fuente: google
2
5 months ago
Food was just ok, the only reason it looked nice and clean is because it’s in an airport but the staff just sits around playing on their phones. One lady in particular was on her phone calls the entire time and was playing on her phone while others worked around her lazy self. Keep in mind I had a 3.5 hour wait and I saw her tap maybe two drinks the entire time. Sad to see people like this when there are others willing to take a job and work hard. Disgraceful… first time ever at one… last time walking out. Not because of service but because I won’t support business that employ lazy folks and have no controls in place. She cleverly plays it off as if she’s at the register but obviously on her phone. Sad sad sad did I mention it’s a god damn disgrace? Food: 3 Service: 1 Atmosphere: 1
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Ron
Fuente: google
8
A year ago
Very tasty and comfortable seats. Many TV's and friendly service. A little bit expensive but I would go there again.
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