Auntie Anne's Bakery,Restaurant en Orland Park

Propietario no registrado
Reseñas
#148 De 191 en Orland Park
6.3
24 Revisar
Ambiente
6.3/10
Alimento
6.3/10
Interior
6.3/10
Precios
6.3/10
Servicio
6.3/10
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Precio & Cocina
$$$ Fast Food, Dessert
Tipo de restaurante
Bakery, Restaurant
Acerca de
Tasting perfectly cooked Brezeln is what a number of clients advise. Google users awarded this fast food 4.1.
Reseñas
24 reseñas
Clasificación
Clasificación
Fecha
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Cam Brooke
Fuente: google
2
4 months ago
Terrible service, I’m an Uber eats delivery driver & I really wish they would take this place off of the app . The first red flag I encountered while waiting to be taken care of or even acknowledged was the employees gave a customer a receipt with no total on it, she used card payment . She explained to them how was she supposed to know what they charged her, how could she trust that they charged her the amount they were stating was charged with no price on a receipt ? What receipt doesn’t include a total ? That’s literally the purpose a receipt serves ? To show what was purchased & the total .. secondly there was two employees taking one customer at a time . Why does it take two ppl to ring up one customer? Anyways, my pickup order was not ready needless to say . The woman was looking at my phone to put together the order & im not really sure why . They get the orders on their end on a tablet & they’re only able to see any special requests from the customer, not me . She kept asking ME what they ordered as if they didn’t have it right there on the screen . I’m required to verify the order by checking the receipt to the items on my end & I was not given a receipt to verify the items . I asked “is this everything?” She said yes . It was not . My customer was missing an item because of their poor service which resulted in ME getting a bad rating because I couldn’t verify the items correctly . I’ve already contacted Uber about this issue & they resolved it for me however, my point is .. if you can’t handle regular in person customers, then you can’t handle online ordering on top of that . Please just opt out of online orders if you’re incapable of performing the orders properly . It reflects poorly on the delivery drivers when we can’t verify that you packaged all the correct items when given no receipt . This is not a bashful review, just blunt constructive criticism .
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Martinez
Fuente: google
10
2 years ago
Great location! Delicious pretzels! and very friendly staff.
I have ordered from here several times. I noticed that their pretzel nuggets were never fresh. They are always soggy and cold every single time. If they can’t make fresh pretzels for me the next visit, I will be done. BEWARE!
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Samar Siam
Fuente: google
2
7 months ago
I ordered pretzels and they did not have any??? 🤦‍♀️ Then she toldme wait 7 minutes. Also they would not let me use my gift card. 😡😠😡😠😡
Stopped there 3x for a Pretzel and she kept telling me 10mins. And still none. I think they were lazy employees and didn’t want to get up and make them . Ended up settling for bite size and they were cold and some hard. Was really looking forward 🙁. So bummed.
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Jessica
Fuente: google
2
10 months ago
I came all the way out here for a pretzel and it was Not Soft and fresh like i wanted it be. It wasn’t worth the money at all.
Hours do not reflect hours of operation.
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Ben Franz
Fuente: google
2
7 months ago
They don’t take gift cards? You don’t take Auntie Anne’s Gift Cards? Really?
Paid for cheese and never gave it to me plus they close early and never have everything
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Salma
Fuente: google
10
2 years ago
Jose is super kind and friendly and will do anything to make sure your order is delicious and your experience is perfect!
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