Auntie Anne's Bakery en Grapevine

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Reseñas
#198 De 272 en Grapevine
6.2
99 Revisar
Ambiente
6.2/10
Alimento
6.2/10
Interior
6.2/10
Precios
6.2/10
Servicio
6.2/10
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Precio & Cocina
$$$ Bakery
Tipo de restaurante
Bakery
Reseñas
99 reseñas
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Etensh B is the GREATEST! Every time I come to this location, her food is HOTT and made with love. Her smile and the workers are second to none!! Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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Harsha S
Fuente: google
8
A year ago
My first time getting Auntie Anne's, but I was craving something light and decided to grab a pretzel. The line was pretty long, but quite quick to order. I ended up ordering a Jalapeño pretzel that came out to a little less than $5. The employees were patient and had great customer service. Before I checked out, they offered additional sauces as toppings that I declined. Not sure if they’re pre-made, but I was given a warm pretzel within a few minutes. The pretzel itself was a little small, but quite buttery and filling. Worth stopping by for a quick snack! Service Take out Meal type Other Price per person $1–10
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Kevin T
Fuente: google
6
A year ago
Not great customer service. The waitress did not have good English (I have no problem with her as a person having poor English, but their greeter should be someone who can speak English well). She seemed in a hurry for me to move out of the way for the next customer. At just after 5pm they didn't have original pretzels ready. But their pretzel bites were good
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Sri B.
Fuente: google
10
A year ago
Paradise for Pretzel lovers. I am usually apprehensive about these chains that have small boutique shops in airport. But this one is an exception. Great food, great people in a very busy airport. You may have to wait a few minutes, if you ask for a specialty item like Jalapeno Pretzel, but they will make it and ensure your wait is worth it.
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kym emerson
Fuente: google
2
9 months ago
Wow. Nasty. Cashier chomping on gum and grabbed my cinnamon bites over the top with his bare hand touching the food. He would not sell me a small because he was told if there were none than he had to sell the bigger size. What???? You can’t make a small from a large? Then you need to give a large and charge a small. There were other workers but he would not ask and said he was new when I told him I only wanted a small. Terrible customer service and hygiene. Need to turn this into health department.
Would give 0 If I could. Currently at DFW Terminal D. Place an order for 5 pretzels which was a pepperoni pretzel. One of the employees, Fiker T, took my order. He proceeded to inform a lady by the name LLibera. She had to be told more than once what my order was. I was given my pepperoni pretzel and told it’ll be 10 minutes for the rest. Return and pick up my order. Realized that I was missing one original pretzel, I made sure to double check against my receipt to make sure I had all pretzels and I didn’t Return to inform them that was missing one Pressel, a problem to see that the lady by the name of Liberia was very unprofessional, got an attitude and claimed that she gave me all my presents. I tried to inform her that I did not receive my pretzel. She became very rudely, loud and unprofessional. Being the bigger person , I asked for the manager’s number , guess what it was a bogus number . But there’s ways around that.
Rude woman at the register in terminal A. was on her phone the entire time while I was waiting, even looked at me then just went back on her phone and another employee had to come and ask if I needed help. Other employee then had to tell the rude woman at the register to help me out cause she wasn’t doing anything but being on her phone!! Then proceeded to act like she hated her existence while taking my order smh bad customer service. The other employee on the other hand was great Service Take out Meal type Other Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1
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mistie boren
Fuente: google
2
11 months ago
I come through this airport every few months and would love a Aunty Ann’s pretzel but there is never any pretzels made and the employees are rude, and need to be taught customer service skills. They could care less about wether they can help you or not and this is many instances. I walked out today and didn’t buy a thing and won’t go back again!
All my pretzels were burnt and soggy. Probably from the day before. The cashiers also were very rude.
Have you ever been at an airport like Dallas, skin peeling off from traveling, starving, and begging for release, just to make the foolish decision to get into a line for food there? Wow. Check your intestinal fortitude first. People aren't sure what they want, and I don't think there is a ton of hustle in these workers. I often wonder if this is how some way to gain power over people trapped past security. Just a hypothesis. I got my pretzel, but it was a small victory. Delicious as usual.
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