*CREDIT CARD SCAM by the server/bartenders themselves*
I wish I could give five stars, because the drinks and ambience were amazing... only problem was our credit card was swapped with a fake/deactivated credit card with the same Amex platinum front, but a different name. This happened right in front of us, while we payed. We told him we were paying credit card (which is when the server saw the type of card we had), and we asked him to bring the handheld device. He brought it and we put the chip in, but he was trying to get the device connected to service I guess, because he was raising it high up. After that, he must've pulled our card out, pocketed it, and handed us the same type of card, but with a random person's name. (I won't provide the picture for that person's privacy).
We know this 100% occurred here because it was the last place we used this credit card before there was a charge the next morning of 9000 MXN (or $500 USD). Fortunately, Amex called us to check this charge, which was definitely not us since we were on our way to the airport to leave Mexico. We did not realize the fake credit card until Amex asked us to confirm the numbers on the back, and that's when we saw it was not ours.
This could not have been an accident. I say all this because I see the positive reviews for here, which I wish I could add to, but the managers MUST be aware that this happened, or else this location will become another one of Tulum's trashy and sketchy bar scenes.
Service: 1
Atmosphere: 5
El lugar es súper lindo, el ambiente muy cálido y divertido, es ideal para ir a comer en familia ir a bailar, cantar y pasarlo bien, los drinks son lo mejor que tiene ancestral además te ofrecen cacahuates, chapulines en la compra de cerveza de barril, que a mi me encanta y todo es orgánico, las bebidas son súper frescas y se ven divinas 10/10
Price per person
$1,000+
Food: 5
Service: 5
Atmosphere: 5
Real mente un lugar muy agradable para pasar el rato música buena y atención de 10, las bebidas increíbles y rápidas tardaron menos de 5 minutos en hacer nuestras bebidas gracias a Alejandro, franco y emilio.🍹
Food: 5
Service: 5
Atmosphere: 5
Thieves!
I went to this place to have a drink with my girlfriend last Friday, I paid with my credit card and the waiter swapped my credit card right under my nose. The next morning American Express called me to notify me that someone was trying to charge 9,865.00 pesos. When I took out my credit card that's when I realized they had swapped it for someone else.
That's very unfortunate because the place is beautiful with great music!
Don't go here because it will happen to you
¡Ladrones!
Fui a este lugar a tomar una copa con mi novia el viernes pasado, pagué con mi tarjeta de crédito y el camarero me cambió la tarjeta de crédito delante de mis narices. A la mañana siguiente me llamó American Express para avisarme que alguien intentaba cobrar 9,865.00 pesos. Cuando saqué mi tarjeta de crédito fue cuando me di cuenta de que la habían cambiado por la tarjeta de otra persona.
¡Eso es muy desafortunado porque el lugar es hermoso y tiene super ambiente!
No vayas aquí porque te pasará a ti
Service: 1
Atmosphere: 5
La mixologia es muy recomendable, y si la compartes sabe mejor.
La música ambiental es muy alegre, el concepto es muy tulum y el nombre es único!!
Felicidades chicos, pero pueden mejorar.
Price per person
$300–400
Service: 3
Atmosphere: 5
Vengo aquí muy seguido y la atmósfera siempre es increíble la mixologia es toda una experiencia que vale la pena probar!! La mejor atención SIEMPRE,Julián Alex y Franco hacen de tu visita la mejor experiencia,100% recomendado.
Service: 5
Atmosphere: 5
