This location has been less than impressive every time we've gone, but we keep trying since it's close to home. Today we were helped by Olivia and she is the only reason I'm giving this location 5 stars. Every other person we've worked with has been a joke, but not only did Olivia greet us with a warm and welcoming energy, she went above and beyond with her suggestions and help. The food was the best my husband and I have had at this location ever.
Olivia deserves a raise, or a promotion, or both. Keep her around and take good care of her. You can't train the type of service and atmosphere she created for us today.
Thanks so much Olivia, you're awesome!
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Kid was a complete punk on the phone because he had to do his job. We order a lot from here and won't anymore.
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
On 1-10-23 around 3:45pm I went into the Subway to order 2, foot-long, old-fashioned, Spicy Italians. I looked over the menu while the young man behind the counter did not acknowledge my presence even though the place was empty except for the two of us and he was busy making sandwiches for unseen customers to pick up.
I asked him if he was aware of the basic ingredients found in the OLD recipe for the Spicy Italian sandwich. He said: we HAVE spicy Italian sandwiches. And I asked what was on them. He said: pepperoni and salami; I said: No.
He heard me, yet kept talking over the top of me extolling the virtues of the sandwiches I had expressed I did NOT want VERY CLEARLY. I walked out in the middle of his crazy, self-absorbed, commercial monologue.
This particular subway continually hires the WORST customer service people I have ever encountered. I love Subway sandwiches, but not enough to put up with their terrible customer service. I am not going back.
Food: 1
Service: 1
Atmosphere: 1
My wife picked up subway on her way home and they didn’t put one sandwich in the bag and when my wife went back the bread was very crispy like it got left in the toaster to long.
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 2
Atmosphere: 1
The kid at the counter had to unlock the door @ almost 9AM. He mumble through the ordering. Was not interested in doing anything. Poor customer service. All tables had crumbs, etc on them. Garbage was full. Same as the walmart, in warrenton.
After 2 years I finally decide to give Subway another try and even with zero expectations of quality you still manage to disappoint. Employee had an empty lobby and yet is still somehow so rushed that they made me wait 5 minutes, forgot the answer to every question they asked me, and skimped me on meat/every vegi except olives (which for some reason I was given about 2lbs).
I'd ask for my money back but I'm pretty sure it would bankrupt you.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 2
