I've enjoyed breakfasting here for MANY years (was very sad though to see that my favorite sofrito on thick toast with choice of eggs was taken off the menu). Today, however, I realized the service really needed some tweaking. The staff is extremely cute and always upbeat, with some long time and experienced servers, however there are some others who don't quite get it. Today's minor issue: our $2 coffee refill arrived without its accompanying hot milk (the server should have remembered a repeat order ). When we realized it definitely wasn't coming and I couldn't get the attention of our server, standing in the kitchen and on her phone, my husband walked the empty creamer over. The bigger issue though was that the tortilla underneath my Huevos Rancheros was cold and I was reminded of several other times when I had previously experienced this. Today I mentioned it to our server who commiserated with me but I'm not exactly sure what she actually did with the information. It should have been immediately discussed with the manager, who in turn should have come to our table to acknowledge that is was an issue. To really earn a gold star, offering something like a free coffee refill - just SOMETHING showing they were trying to make things right - would go a long way. Oriole 9 is an informal and long time Woodstock place which I totally get, but good service and customer care are just as important as the food, and a paying customer should be offered both.
Food: 4
Service: 3
Atmosphere: 4
Delicious, fresh food. Service and atmosphere were great!
Service
Dine in
Meal type
Breakfast
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Brioche French Toast
Great, delicious food! The service is great and friendly.
Service
Dine in
Meal type
Breakfast
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Brioche French Toast
Delicious breakfast brunch in Central Woodstock. Love the grits, shrimp and eggs special.
Great place to relax. Busy on weekends.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Goat Cheese Omelet
Immediately upon entering this establishment I was discriminated against for my disability. I have a service dog whom I brought with me. They acted illegally and ruined my entire experience to the point where I did not want to order any food. My family enjoyed their meal. However they acted completely inappropriately concerning my service dog leading to me getting immediately triggered. It was illegal and disrespectful. And then someone who I presume is the owner proceeded to shop online for the rest of my time there. Incredibly ignorant, disrespectful and terrible service. Making assumptions as I walk into the establishment, whispering loudly about me behind the bar, and failing to act legally in any regard. Completely removed my appetite.
Meal type
Breakfast
Food: 4
Service: 1
Atmosphere: 2
