Excellent ambiance and food. Great customer service. We went for lunch and service was quick and sushi was made to the perfection. Prices are also reasonable. Definitely recommend it and will visit soon again. Server was very courteous and friendly.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
I am a delivery driver for multiple apps and I despise this establishment with passion. Unfortunately, I live in the area and they receive a fair share of orders so I end up there at least once a week. However,
It’s like a combination of bad juju for delivery drivers. First of all, the staff is disrespectful towards drivers, which is always an indication that they’re just not nice people. Whereas when a customer walks in, they are able to pull off the disingenuous smile and greeting, once they recognize your face as a driver, you get ignored as soon as you walk in. It makes you feel inferior to say the least.
SECOND major issue is the timing of their orders. They take beyond what is considered a reasonable timeframe. For example, DD promises the order at 6:30p and it isn’t ready until 7:15, on average. I believe this is happening for one and only reason that they do NOT prioritize the delivery orders. They figure, they’ve been paid for, why rush. The second layer to this is that the customer is waiting for their dinner for over 2 hours in some cases. Occasionally, the customer feels bad enough for the driver and ends up throwing in an extra $20 for the wait but this is bad business all around.
Of course, the restaurant doesn’t care.
There is a place nearby which is also a Japanese themed restaurant that is very kind to the drivers, often offering free cup of miso or a drink on the house. I use them as a barometer for what a caring business ownership looks like. After all WE help them make more money and get the least amount of appreciation which is heartbreaking.
I am all about supporting small businesses but I will never order or dine from Murasaki.
Service
Delivery
Meal type
Other
Price per person
$100+
Best sushi spot in Exton by a mile. Been going here for years with my family and can consistently guarantee great food / service. My favorite is the caterpillar roll. The woman who runs this establishment (don’t know her name unfortunately) is very sweet. 5/5.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
My husband and I got terribly sick with food poisoning several hours after eating sushi here. I’ve never gotten sick from sushi before. Will not be returning as not only was something terribly wrong with the sushi, but the pad Thai was awful and bland.
Service
Delivery
Meal type
Dinner
Price per person
$20–30
Food: 1
Very excellent dining experience, kind and fast service and very good food! Definitely recommend the gyoza soup!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
