Disappointing Dining Experience with Unfriendly Staff
Rating: ★☆☆☆☆
I recently ordered a large poke bowl from this restaurant, expecting a satisfying meal. Unfortunately, my experience was far from pleasant. Firstly, they required me to fill out a detailed paper specifying my preferences, but failed to mention that the sauce would be tossed in with everything. The lack of clarity in their explanation was frustrating. Moreover, the workers exhibited unfriendly and unhelpful attitudes, solely concerned with taking orders without providing any useful information.
To make matters worse, the poke bowl itself was mediocre, and the portion size was notably small for the price of $17. Considering other specialized poke bowl places that offer a much larger bowl with ample veggies and rice at the same price, this was a terrible value. When I inquired about the sauce, the staff informed me that it was already included, and they wanted to charge an extra $2 for additional sauce on the side.
In addition to the disappointing poke bowl, I ordered a bahn-mi grilled pork sandwich, which turned out to be equally unsatisfactory. The bread was noticeably stale and hard, as if it had been sitting around for at least four days. Despite the tasty pork filling, the sandwich's small size and the bread's flakiness made it difficult to eat. A dining experience that should have been enjoyable turned into a messy and unpleasant ordeal.
Attached are pictures showcasing the quality and size issues of the food. Spending close to $30, I expected better value and a more generous portion, rather than being charged extra for sauce that was never clarified to be included. The staff's response, insisting that a manager would call me back, was unhelpful and just added to the frustration.
Based on this disappointing encounter with both the food quality and service, I have no intention of returning to this restaurant. I urge potential customers to take their business elsewhere as there are numerous establishments that offer better value, superior food quality, and friendlier service.
[Attached pictures]
Service
Take out
Meal type
Lunch
Food: 1
Service: 1
Atmosphere: 1
Very nice people work here, very friendly. We ordered two different poke. Mine was with salmon and the pieces were too big that it was hard to eat them with any other fittings, please cut them
smaller. My husband’s was different one and he was satisfied but when we came home he was running to the restroom all the evening. His was with octopus and tuna.
Food: 1
Service: 5
I love getting their tofu banh mi after a long day of work/classes. Banh mi is packed with veggies and flavorful tofu, and all for around 10 dollars! Definitely recommend giving this place a try
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Combination Banh MI
Had a ribeye pho. Was ok. Hot soup is good on a cold day. Not really a pho place.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 4
Atmosphere: 3
