I did not initially write a review because I know sometimes one time may be an anomaly. However, I’m writing one now because it must be the norm to have to wait for online orders although you are given a pickup time online. I was so glad to have a smoothie place right by the house. The smoothies are fairly good. I order online and stop in to pick up before I hit I57 (it’s on the way to the expressway). The last 3-4 times I ordered online, my order was not ready when I arrived at the cafe. I order online so that I can grab and go. The last time I was there was Wednesday, I had to wait for my online order and I asked the employee why do I have to wait when online it stated it would be ready at a certain time? She said, we are busy. Then when my order was ready it set on the counter until I said, I believe that is my order. I suggest, you all change the website to reflect true wait times. I’ve decided that I will not patronize this place again. This has happened too many times. When I’m passing through, I’m on a schedule and each time I ran late because of the slow service.
Food: 5
Service: 3
Atmosphere: 4
Very pleasant customer service. Food was really good. If you like Reese's I would recommend the peanut butter cup smoothie.
Food: 5
Service: 5
Atmosphere: 5
