The Rock Wood Fired Pizza Pizzeria,Bar en Federal Way

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Reseñas
#137 De 194 en Federal Way
7.2
10 Revisar
Ambiente
7.2/10
Alimento
7.2/10
Interior
7.2/10
Precios
7.2/10
Servicio
7.2/10
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Precio & Cocina
$$ Bar, Pizzería, American
Tipo de restaurante
Pizzeria, Bar
Restricciones dietéticas
Vegetarian Friendly
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Guests enjoy the sights of Slide 'N Splash South Seattle - Federal Way and book a table for good meals here. Most visitors highlight that you can try perfectly cooked nacho chips, mozzarella and fish here. The chef at this bar cooks good dessert cookies. According to the reviewers' opinions, waiters offer good beer. The Rock Wood Fired Pizza has good lemonade among its drinks. The cosy atmosphere of this place makes customers feel relaxed and have a nice time. Many reviewers find the staff gracious. Service at this spot is something one can call cool. From the guests' point of view, prices are reasonable. Modern decor is here to attract more visitors. As for the Google rating, this bar earned 4.
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I've been a fan of the Rock Pizza for many years, with their quality & consistent pies that they churn out. However, I am sad to write that the overall experience has steadily taken a nose-down and last night's experience has compelled me to put down my thoughts as a review. 1. No host/hostess to greet us for almost 10 minutes. Had half a mind of turning away. At long last, young lad came and spoke to us stating they were short staffed and they couldn't seat us in the main dining area despite there being almost no customers and plenty of open tables. He offered to seat us in the bar/lunge area which we found acceptable. 2. Our waitress took casualness to a whole new level, not deeming to talk to us for more than a minute. Very hurried. Brought us an order of onion rings (one of my favorites) and didn't bother asking us for any dipping sauces. Had to ask for them and by the time they arrived, the rings were out cold. 3. The pizza was very un-tasty. It read well, trying to marry some interesting ingredients including cilantro, chili sauce etc. but it failed to deliver spectacularly with the dough be over-baked and the pizza tasting like nothing but cheese which was not what we were expecting. 4. The nachos appetizer was a tangled mess of over-fried, bordering on burnt tortilla chips that couldn't be separated smothered in a ghastly blend of cheddar that resulted in a congealed mess that we nibbled on but could not do justice to because of the way the dish was made and presented. 5. The most infuriating thing was the nickel-and-diming. We were charged for sauces like ketchup, ranch, honey-mustard etc. that we requested alongside the onion rings. Call me crazy, but who eats onion rings by themselves. The sauces are a mandatory accompaniment and getting charged for the same was very unusual. 6. One of the diners in our party tried their chicken sandwich. The sandwich itself was fine. But when ordering, our waitress asked if we'd like fries or onion rings with the sandwich. Rings were selected and that again showed up as a extra add-on, which was a surprise. It would be appreciated if these add-ons were spelt out clearly. I know I may sound cheap complaining about a $3 add-on for rings and $2 add-ons for each little 2oz. serving of dipping sauces - but these are things threw me off. Being a repeat customer for the restaurant, I was taken a little aback and concerned that once a place starts penny pinching by way of throwing in add-on charges, cutting back on staff etc. it is a sign that the end is near. Will need to think very hard before revisiting the Rock and I'm sad since I've enjoyed their food in the past. Food: 2 Service: 1 Atmosphere: 1
Service could be slow during busy time. We waited about 18 minutes for our Calamari and decided not to get anything else. We've been here multiple times before. Long island tea is so strong, a couple can share 1 bucket and have a good buzz. Pizza is also good. Pasta selection is not very large. There's a bar, booth, regular tables and the vibe is rocking. Service Dine in Meal type Other Food: 4 Service: 4 Atmosphere: 5
This place is fun, has pretty loud rock music playing. Large bar and seating area. Menu is decent, could have more vegetarian options but it is manageable as a vegetarian. I gave three for service because it was a shame ft change and we got forgotten- but I’ll update it if we go back and that’s improved. The staff could be more proactive about being welcoming. For atmosphere, in terms a a fun rocker pizza place vibe, they have that down well. The only issue was it was rather smoky from bacon cooking and could use better ventilation. I would definitely go back. Service Dine in Meal type Dinner Price per person $20–30 Food: 4 Service: 3 Atmosphere: 4
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A
Fuente: google
2
3 weeks ago
Visited on a friday night. Starting off by saying Mindy, our bartender was amazing to the best of her ability. I was disheartened to see her working so hard, essentially by herself as the manager was walking around and sparking up conversations with other employees, therefore slowing them down. It was extremely busy and everyone seemed so flustered. Except the manager. She wasn’t helping bring food out (that I could see) but did happen to bring our COLD appetizer out. We asked for ranch, instead of getting it herself she decided to shout at Mindy loudly “hey get them ranch!”, of course she was so busy she forgot. Which I’m not faulting her for. Then our food came out an hour later, my California dreamin was cold and pizza doughy, my husbands pizza was good. My previous experience with Mindy, the tab was messed up and the she cashed out the table behind us with my tab and whatever happen and transpired the manager told her to “just hand them the tab they probably won’t notice” LYING to a customer.. yikes. Our waitress Mindy decided to graciously and honestly tell us what happened, I understood and gave them about 20 min to figure it out (no problem) and comped my meal and got the tab correct. All in all, this manager is not cut out to be a team player. Shes proven to be untrustworthy and is not fit to be managing a restaurant or staff. Service Dine in Meal type Dinner Price per person $50–100 Food: 1 Service: 3 Atmosphere: 3
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Lynette Ross
Fuente: google
10
2 months ago
I absolutely have no complaints! Sat in the bar, and had a little under a hour before closing, we were not rushed out at all. Bartender was great and friendly. Pizza, wings, and drinks were good! Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
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Jasin Pillow
Fuente: google
10
2 months ago
We've come here 3 times so far and we've loved it! It's really great pizza 🍕 Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 4 Atmosphere: 3
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Alan Chung
Fuente: google
8
3 months ago
Great place for above average pizza. We have been dining here for years, and their pizza have always been good. Love the crust and bread. There were issues with lack of meat for how much it costs. But they gave made improvements, and we definitely felt that they have matched the value and consistency of their pizzas. The staff changed but were attentive for the most part. The service took a while this time, and they comped the entire pizza that was late. We were surprised. The salad were fresh and pizzas were well prepared (even the late one) and hot. Food: 4 Service: 4 Atmosphere: 4
My freind and I walked into the establishment on 10/21 around dinner time. Overall service was okay at first as I understand how busy the restaurant business may be but man we ordered buffalo wings and a large pizza, It took 40 minutes to just get appetizers! We finished our drinks way before we even had a glimpse of the food😂.The reason it took so long is apparently they ran out of buffalo sauce and had to go get some. It would be nice to get some communication about what’s taking so long or if we even still wanted to wait for our appetizers. Once we actually received our food (pizza and appetizers) the food was decent. Waiters were super nice but this establishment lacks an organized management/ kitchen. No discount was offered as a curtesy for the wait. Service Dine in Meal type Dinner Price per person $20–30 Food: 3 Service: 3 Atmosphere: 3 Recommended dishes Buffalo Wings
Went for a late lunch, and it did not disappoint. The staff were so friendly and went above and beyond. They were patient, kind, and cracked a few jokes. The food came promptly and was the perfect temperature. Everything was so delicious and satisfying. They are known for their buckets, which are tasty. Overall the staff exceeded expectations, and i would come back anytime. Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 4
Staff was really friendly. Even though it was a week night it was quite busy. They were very attentive to what we needed. The pizza was awesome as usual. First time at this location and they did a great job. The dryer rub branch wings were on the salty side. Probably will pick a different flavor next time. Atmosphere was lively on the side where the bar was. Dining room was relatively quiet overall. Service Dine in Meal type Dinner Price per person $10–20
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