Proprietor's Lodge Restaurant en Pittsfield

Propietario no registrado
Reseñas
#58 De 174 en Pittsfield
8.7
424 Revisar
Ambiente
8.7/10
Alimento
8.7/10
Interior
8.7/10
Precios
8.7/10
Servicio
8.7/10
Ver más
Precio & Cocina
$ American, Asador, Bar, Mariscos, Pub
Tipo de restaurante
Restaurant
Acerca de
Try nicely cooked salads, pork chops and salmon. Good fruit salads might be what you need. A selection of delicious beer, martinis or margaritas is offered to guests. Most reviewers point out that you can have good coffee at this restaurant. Proprietor's Lodge is famous for its great service and friendly staff, that is always ready to help you. According to the reviewers' opinions, prices are fair. You will appreciate the cute decor and spectacular atmosphere of this place. This spot scored 4.3 in the Google rating system.
Reseñas
424 reseñas
Clasificación
Clasificación
Fecha
Fecha de - Fecha hasta
Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Berkshire Board
Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Berkshire Board
On the shores of Pontoosuc Lake. Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Side Salad
Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Side Salad
My partner and I had a ghastly experience here last night. We traveled from Albany, NY, to hear a band that was playing upstairs at the Lodge and decided to have dinner there beforehand. The place was extremely crowded and incredibly noisy; we decided to have dinner at the bar, although we had a 6:45 PM reservation for a table; the hostess said that was fine. We felt this would give us plenty of time to get upstairs to hear the band, which was slated to begin at 8 PM. By 7:50, we had not yet been served our dinner, despite having ordered only minutes after we sat down. The bartender served me a glass of wine, and proceeded to walk away (for good) and never ask my partner if he would like a drink as well. We had to flag down another bartender and ask for his drink. After about an hour of not yet receiving our food order, we began to glance at the bartender anxiously, as we didn’t want to miss the show. She had the manager check for our meals, who, minutes before showtime arrived with our plates. I had ordered the mushroom ravioli, and it was so unappealing to look at before even taking a bite. It was served in a bowl completely submerged in about 4 inches of melted butter and cheese. I attempted to pull out the ravioli with a fork, and it fell immediately apart. I tried to scrape off some of the sludge and eat a bit, as I had to eat something. I pointed it out to the bartender and asked her if she would eat it, and she said no. She got the manager, but proceeded to run our credit card at the full price. The manager, who agreed it was not acceptable, brought it back to the kitchen, and came back and told the bartender to comp the meal. I was eating fries off my partner’s plate for dinner. The manager then walked away for about 10 more minutes and nothing happened. We were missing the show, and I still had no dinner. I finally asked the bartender what was happening and she said the manager was working on it. When the manager finally returned, instead of comping my meal or offering anything else, she said she could not comp anything because the card had already been run, and gave us a gift card to order drinks and food at the venue upstairs where the band was playing. First, we were driving, and had no intention of ordering more drinks. Second, we saw no food being served anywhere upstairs, nor did we see any servers or people eating at the tables. What we had planned as a nice overnight trip to Pittsfield was ruined by such a terrible experience, from the service, to the food quality, to the way the debacle was handled. We paid full price for our meals, and I had to raid the hotel vending machines when we returned as I was starved. It’s my fervent belief that regardless of how little time the restaurant had been reopened, or the size of the crowd, a restaurant should be prepared accordingly, and not make excuses to patrons looking forward to a nice experience and spending their hard-earned money for it. Service Dine in Meal type Dinner
Lovely view , friendly staff and very good food. We enjoyed the brunch very much. Service Dine in Meal type Brunch Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Dinner
Service Dine in Meal type Brunch Food: 5 Service: 5 Atmosphere: 5
We went there for a funeral reception, our group was small but it was comfortable. I haven't been there in years the renovations are beautiful! Service Dine in Meal type Lunch Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Lunch Food: 5 Service: 5 Atmosphere: 5
become-owner-bg
becomeowner.bellongToYou