My family's first ever visit - the waitress didn't introduce herself or make us aware of the menu board we couldn't see even after I announced it was our first time. Fine, that's minor but I would have loved to order something I saw after the fact when they pointed it out to another table. Then we wait for our appetizer, SIX cheese sticks for $9 with 5 people at the table. Fine, again that's minor details but to be made aware that there wasnt enough for everyone would have been courteous and an opportunity to upsell. Then we wait 28 minutes for our main meals - we were one of 3 tables when we arrived and the only ones waiting for food around 4:30pm. My toddler's burger bun was hard as a rock, all of our fries were hard and over fried, they never served the kid's drink that is included with the meal, chicken tenders were dry as jerky and that's not an exaggeration (couldn't figure out how to add the photos), my other son had tomato mixed into his wrap after we requested none, not once did we receive refills on the drinks we did get. No efforts were made to remedy anything. The waitress was "sorry" - yes, I am too because after a $90 bill we all have to go home and find other food. Do not recommend if you're not a regular and we will never return. Venture to Hillsdale for the Pub and Grub if you want good service and good bar food.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 3
My family's first ever visit - the waitress didn't introduce herself or make us aware of the menu board we couldn't see even after I announced it was our first time. Fine, that's minor but I would have loved to order something I saw after the fact when they pointed it out to another table. Then we wait for our appetizer, SIX cheese sticks for $9 with 5 people at the table. Fine, again that's minor details but to be made aware that there wasnt enough for everyone would have been courteous and an opportunity to upsell. Then we wait 28 minutes for our main meals - we were one of 3 tables when we arrived and the only ones waiting for food around 4:30pm. My toddler's burger bun was hard as a rock, all of our fries were hard and over fried, they never served the kid's drink that is included with the meal, chicken tenders were dry as jerky and that's not an exaggeration (couldn't figure out how to add the photos), my other son had tomato mixed into his wrap after we requested none, not once did we receive refills on the drinks we did get. No efforts were made to remedy anything. The waitress was "sorry" - yes, I am too because after a $90 bill we all have to go home and find other food. Do not recommend if you're not a regular and we will never return. Venture to Hillsdale for the Pub and Grub if you want good service and good bar food.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 3
My husband & I have been here several times with no problems. Unfortunately this experience was not the same. The restaurant was not busy. Our service and food were pretty good as usual, however we did not like hearing the owner talking loud, cursing and berating his staff. He was clearly drinking beer. There’s a time and a place for everything. We were disappointed when we left and not sure we will return.
Food: 3
Service: 3
Atmosphere: 1
