Worst starbucks experience in my life at this location
2 people working and closed the dine in and said due to shortage of employee
And no sign at door that dine in close even though no one is in the drive thru
I am truck driver went there just for coffe requested and one person said wait i will come and take the order no one come and just staring at me
Then i went to drive thru window and requested a coffee said take a car and order drive thru
I said i have semi truck i can take truck in drive thru and barista said then i can not take your order even she is totally free
She is too rude no sense no customer service and no humanity
Service
Take out
Service: 1
Ordered a large cold brew coffee with vanilla and they gave me a small nitro cold brew coffee. Told the lady I didn’t order that and then he told me I did. I said no I didn’t but fine then after getting upset at her response then she wanted to make it right and I said I’m good I’ll drink the coffee you think I ordered. Lady was rude, apparently can’t hear or doesn’t know English. Sad!
I thought the Starbucks in Lindsay was the worst location, but this one is competing for the title. A couple of wonderful employees sprinkling in, but the majority are not only visibly unhappy, but also blatantly disrespectful at times. Other partners would be embarrassed to see the way this location’s baristas act towards customers. Along with the customer service issues, there also seems to be a problem with cleanliness. The drinks made only at this location have very odd flavors, as though the deep cleaning is being neglected. I purchase from Starbucks 2-3 times per day most week days and even though this location is the closest to home, I would rather drive with gas at $6/gal to a different place because it’s so unpleasant, inconsistent, and generally inaccurate. I would like to add that I have gone to this location definitely more than 20 times because I thought it would be redeemed by a different crew or manager. Unfortunately this seems like a management issue at the top because it’s just always bad. Maybe I shouldn’t have said inconsistent because I’m certainly consistently disappointed after I spend money here. Do better guys. If I could give zero stars for ‘service’, I would.
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
