Fast, friendly service and convenient location. No dine-in available, take-away or drive-thru only.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Being a longtime resident of spring branch, this is my go to coffee House. At least it has been. I do not know what happened over the last 6 to 8 months, but it has gone completely downhill. The staff used to be warm, welcoming, and accommodating. Now, I would characterize them as rude, at best.
Here are a few points for reference:
1) Sarah cannot be bothered with any accommodations (to adjust her volume so we can hear her accurately at the drive through or with drink/food requests) and she’s flatly rude about it. I name her specifically because she was particularly rude this afternoon and I’m still miffed about it.
2) the consistency of the drinks have varied wildly. I’m not sure why the consistency is off but when I order a mocha Frappuccino with oatmilk every day, it’s not a shockingly modified drink, so I would expect it to taste relatively the same every day but not lately. I phoned the location one day because I felt the feedback would be welcome, I was wrong. Now I try to stick to food orders only.
3) the overall attitude of the store has completely shifted. They are rude, bothered, and sometimes make you feel like your presence or order has wrecked their day.
I don’t understand what happened but I’m going to take a break and either go to the one near Home Depot (one exit up) or try some of these new smaller places.
Starbucks, please help this store!
Hope this helps.
Food: 4
Service: 1
Atmosphere: 1
I had the Brown Sugar Oat Milk shaken espresso with cinnamon sweet cold foam. Delicious!
Service
Take out
Meal type
Other
Price per person
$1–10
Service: 5
Got a venti Frappuccino in no time
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Frappuccino
