I have, on several occasions, shopped in this store, due to its proximity, tho certainly not its prices.
On many of these occasions, I've found that common products (bacon sour cream & others) have been completely sold out or just plain not restocked. It can be a frustrating place to shop.
Market Basket is farther, but has better prices & always has what I went for.
Every time I leave this place I'm reminded why I don't like going here. I feel depressed after going through the slow checkout. Also, even if you checkout with a person, they are hesitant to put groceries in bag ; so I leave annoyed. Since Market Basket has better prices, the only good about this place is that it's not as crowded cause it's more expensive which can be good if you don't feel like playing "bumber carts" like at MB.
I have, on several occasions, shopped in this store, due to its proximity, tho certainly not its prices.
On many of these occasions, I've found that common products (bacon sour cream & others) have been completely sold out or just plain not restocked. It can be a frustrating place to shop.
Market Basket is farther, but has better prices & always has what I went for.
The quality of service you get from the employees is disgusting. Particularly the older gender neutral looking woman with an mullet it’s gray and they look like they hate their life and they are completely miserable and frankly it’s unacceptable to continually be rude and condescending to customers, what is the point of getting a job to work with people and your a complete antisocial ignorant rude excuse of a person. They should fire her immediately.
Update: 2024- this store is still selling expired items. Inventory management is non-existent.
The Management team here is underperforming.
CHECK the DATE on all items you purchase at this store... Was given croutons from 2021 in a drive up and go order, it's 2023. In addition, a bag of rotting potatoes. Fast forward, when shopping in store found cheese dip that expired in 2022. Gave it to an employee to have it removed from the shelf. Ridiculous...
Also, this stores drive up and go is pretty bad. Please check your items before leaving the store, items may be going bad (produce). On top of that the variety of items at this location is very limited, especially the bakery section. 😕
Update: the store has added new employees, however, the issue is with the management team, always has been. It is not fair to add new employees to work for bad management. What ends up happening? The Management team gets all the credit for improvements while doing absolutely nothing and underperforming as they have been. Also, the management team not only needs change but diversity. Good riddance.
It's a good store with nice workers who are just trying to make a living. I go here and Shaw's often. I can't pull myself together to go into that jungle of a store called market basket where the customers have no respect for other shoppers and the store is always a crowded nightmare. I don't think the problem is with the employees here, I think it's the customers who act like they are above society, which is something I've noticed when I moved to Lexington/ waltham area, with all the waspy people, entitled people and rich karens. As for the guy named Dee, I guarantee you you will find rotten fruit and expired food at Hannaford and market basket as well. Maybe you should get a job in retail and fix the problem yourself, instead of complaining about it every two weeks or just plain shop somewhere else
Stocking is a problem. Many items are often out of stock (Skippy Creamy Peanut Butter?) Today there was no tarragon. Last week it was in stock but looked tired.
