McDonald's Comida rápida en Copperfield

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Reseñas
#24 De 31 en Copperfield
4.2
10 Revisar
Ambiente
4.2/10
Alimento
4.2/10
Interior
4.2/10
Precios
4.2/10
Servicio
4.2/10
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Precio & Cocina
$$$ Cafetería, Comida Rápida, Hamburguesa, Desayuno
Tipo de restaurante
Comida rápida
Reseñas
10 reseñas
Clasificación
Clasificación
Fecha
Fecha de - Fecha hasta
Apparently this location has a new manager who desperately needs a lesson in customer service. As I was placing my order, he got an attitude with a younger customer (maybe 18?) and basically dismissed him. When it came time for my order to come out, he dropped the cups on the counter and walked away. How am I supposed to carry multiple cups without a drink carrier? I asked him politely for one and he just tossed it on the counter and left. Talk about rude. Then an elderly lady asked a question about senior drinks and he just kept giving her the runaround and confusing her. If y'all are gonna get new management, make sure they can actually do the job. Not just dictate and throw things around. Service Take out Meal type Other Price per person $1–10 Food: 2 Service: 1 Atmosphere: 1
If I could give this place a Zero I would. No customer service or communication. Mopping the floor in the middle of lunch, the people insulting customers in Spanish. It’s ridiculous. Another customer just walked in and they forget to put food in order. This location is a mess. Save your time and energy- go to another place or location. Service Take out Meal type Lunch Price per person $1–10
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Anne M
Fuente: google
10
3 weeks ago
Everyone knows that every time you go through a drive-through, your service varies, depending on who serving you. Yesterday I had excellent service, they spoke good English, and they were very friendly. The Big Mac was hot and made properly as I had requested. I love the hot french fries. I also got a vanilla cone which was flipped over into a cup to make it easier to eat. I come here often Since it’s very close when I want something quick or a cold drink. I highly recommend for you to use the app to get good deals! Service Take out Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Recommended dishes Ice Cream Cone
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Erika Pink
Fuente: google
2
A month ago
it’s been two weeks that they kept saying that the machine is broken to make frappes but I noticed later through the day the machine just miraculously starts working. Only a couple of hours. It seems like the employees decide when they feel like making it. And I asked them when will it be fixed? They just reply “I don’t know?” like how can you not have any update on a machine that’s broken. And if it really is broken, I wonder if they even reported it to the manager do they not know how do they not know? Urghhh!!!! Service Take out Meal type Dinner Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Ice Cream Cone
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024 Zrlc
Fuente: google
2
A month ago
Food was the usual but the workers were scoffing rolling their eyes and laughing in the back when asked to speak to their manager. The play place was extremely cold and when asked if they could turn a heater on the worker scoffed rolled his eyes and said he'd go ask the manager. All he did was go to the back and laugh about it with another worker. My son has autism and wondered off near the door and a worker yelled at him telling him to get away from the door and shoved him to get outside to deliver another order. Clearly the employees here have no decency or care about customer service. The place was freezing cold, workers were rude and the food tasted somewhat well but had a sort of taste of pickles.. Service Dine in Meal type Breakfast Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1
Save yourself headache 🤕 & madness RUN FROM THIS PLACE!! This is the worst McDonald’s in Houston! Nothing is ever consistent!! Management sucks they lazy & keep an attitude. Employees are lazy and nice so slow! Best part, NOBODY SPEAKS SPANISH!!! Why do you have a Spanish speaking cashier at an English business!! Make it make sense! Who ever runs this place outta be ashamed! It just creates chaos! I’d rather this establishment be closed down and we get a golden chick or del taco or something but this McDonald’s sucks! Better off going to the McDonald’s in the walmart across the street! Don’t even use ur energy wit this place! HORRIBLE! If they had a -10 I’d score them that!! It always smells like poop outside! The fries are never fully cooked! The hash browns are spoiled they be having mold on them. The fries as well. But it only makes sense cause the employees are lazy so can u expect them to take proper care of the food? No. We the ppl of the community elect a close down and a new establishment put up. Sweet tea was pretty good but they took my not fresh hash brown that I touched with my bare hands & dropped it back in the grease!!! Smh 🤦🏾‍♀️!! If someone says they’ll wait for fresh food, make there food fresh! 🤦🏾‍♀️ I hate that Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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Lola X
Fuente: google
2
2 months ago
My experience here was probably one of the worst i’ve ever had at a McDonalds. The line was ridiculous, i saw so many people coming inside from the drive thru because their orders were wrong. (i was inside) i waited almost 30 minutes for 1 cheeseburger. The staff was completely ignoring the customers, one employee bumped into me on her way by and couldn’t even excuse herself just ridiculous. If you couldn’t speak spanish, you didn’t matter! they weren’t trying to address anyone unless you asked them for something in Spanish. and i understand, i’ve worked in good service so i’m typically super chill about these types of circumstances, i understand being short staffed during a lunch rush. but throwing your customer service abilities out of the window is simply unacceptable. 0 STARS! Service Take out Meal type Lunch Price per person $1–10 Food: 2 Service: 1 Atmosphere: 1
ordee3d breakfast via the app and stall pickup. the service was horrible. they serviced the entire drive through first, which was full when i arrived. my 2-5min wait time turned out to be 10 min, AND they brought out a meal to the car next to me who arrived long after me. must be nice to have a tesla. you guys are awfully disrespectful. when my food arrived, the girl said nothing, nor did she offer me any jelly or dips. this used to be my morning routine befire the gym. looks like ill be dinding somewhere else and message corporate. go Wendys! Food: 4 Service: 1 Atmosphere: 1
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Kyla E
Fuente: google
8
2 months ago
There was chocolate milk spilled in the play area when we arrived, and even though we asked twice for it to be cleaned up it never was. The big appeal is having an indoor play area and it was sad it wasn't clean. Food: 5 Service: 4 Atmosphere: 4
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Nisha R
Fuente: google
10
7 months ago
Texas Jump N Splash would like to thank Mr Adiel and his crew for their great service we experienced today. After our field trip we decided to stop by for lunch each child was able to purchase their lunch individually learning about money management and how to place an order. Thank you for having patience with each child. Service Dine in Meal type Lunch Price per person $1–10
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