I stopped in after the morning rush with a large order for work. Three people worked on my order and they all had smiles on their faces. The service was great.
Service
Take out
Meal type
Other
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5
West concord is the best one around always got what I
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Bagels
Made my drink wrong. I’m vegan (religious reasons). Don’t go here if you have dietary restrictions.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Staff is always super friendly. If you eat at Dunkin a lot in New England you know not all Dunkin are the same. Somehow certain ones always have better coffee and better food. Well this is one of those Dunkin's. Food is always great, the coffee is always fresh and again the staff are fantastic.
Food: 5
Service: 5
Atmosphere: 4
A different Dunkin made my drink without the syrup, so I stopped at this location to see if they could just add a couple pumps to my drink. They made me a whole new drink and would not let me pay. Very, very kind of them.
Whoever runs this place decided one employee was enough. Had to wait behind someone else that was waiting who knows how long because the employee was in the bathroom. Understandable, we all have to use the bathroom at some point, so it's not really his fault. But it's the fault of whoever made the stupid decision to have a single employee.
Service
Take out
Meal type
Dinner
Price per person
$10–20
A coffee order messed up (not their fault the machine) called and they were very nice about it. Immediately asked me to come back to rectify but couldn’t make it till the next day. They gladly gave me a free cup !
Every employee there is kind , friendly and attentive at this Dunkin Donuts ❤️
Worst dunks I've been to. Honestly, worst chain "restaurant" I've ever been to. I live within a 5 minute walk of this store and used to mobile order the same thing every weekday. Without fail, something is made wrong everyday, most often my coffee, sometimes my sandwich. Just a hazelnut swirl with cream, not complicated. Not to mention it is literally printed on the sticker on the cup, but they either put in the shot instead of swirl or nothing at all. Today I went back after 4 weeks of Starbucks. I changed things up to make it easier for them. Just a strawberry refresher, mobile ordered. Got there, took the drink from the rack, took a sip and it was peach. When I told them it isn't what I ordered, they told me they were out of strawberry so they made that. What if I was allergic? I asked them just to make my hazelnut swirl with cream instead and guess what. They made it wrong. Never again.
The staff was very friendly. They almost gave me an extra donut. The generous shots of espresso tasted better than expected. Outdoor seating was pleasant in the early morning. Two SUVs of Concord Police officers showed up for coffee.
