I went to Chicken Express today and went in the drive-through today, 10-21-2023. The guy on the drive-through taking orders... I asked the young lady who was passing the food out what his name was. His name is Aaron, and that man is rude and impatient. When a customer tells you that this is their first time, You Sir Do Not say to them, "Come on, what do want. " Repeatedly in a very impatient tone. I don't know who the Store manager is, but your other employees did fantastic. I would leave a better review, but Mr. Aaron gives your company a Bad representation because that attitude did not come as across a friendly and patient and tolerant, especially if someone might be autistic or slow. I sincerely hope that individual is not in a management position. I will be going to Popeyes for a while. I'm back again, folks. I went through today 1-6-23... first time in a couple of months. Who do I see but Arron. Lemme tell yall folks something this guy hates his life and his job and coworkers. Can't smile at customers, can't greet customers as they come through the door, pushy and impatient. With a resting b face that'd scare most Rottweilers.
Service
Take out
Meal type
Lunch
Food: 5
Service: 1
First time visit. Was driving at night to get there. Dark at 6 pm. I'm still not used to, especially since the construction along and in front of the business certainly detracts from the entrance. It's tricky at night, especially if you're leaving and making a right turn toward US-281. If you cut the turn a wee bit too short, you'll be in some trouble.
The menu is broad enough to cover most fried fare for a chicken place. I smiled when I saw 'gizzards', a personal favorite memory when I was on military assignment in Kentucky.
The staff was friendly enough while taking the large order, offering suggestions and pointing out sides included with the selections. The prices were comparable, and the smells from the kitchen sure got one's appetite going strong.
In a short amount of time, the order was boxed, bagged, and hand-carried by our server with both arms loaded to the seated part of the restaurant where we waited looking at the bigscreen TV.
Not bad for a first visit! If the order was correct ( I will find out when I get home), then chances are this place will definitely be added to my list of places to hit when the hungries hit.
Not bad for a first visit; just that the construction does detract a bit for hungry night drivers.
Give this place a try...
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
A 15 to 20min wait on a 2 piece chicken meal. I asked the drive thru person what was talking so long on my 2 piece order and she said we are waiting for chicken breasts to come out. I replied why didn't you tell me you didn't have chicken and I wouldn't have ordered? She then said, " I just found out myself that we didn't have chicken. " This is consistently the worst location and will no longer visit this location in the future.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 1
Atmosphere: 1
You can tell the difference between fresh fried chicken and fresh french fries vs. chicken and fries cooked hours ago under a heat lamp. I've always had fresh hot food here. I appreciate that. But with all good things it could end. Good job, keep it coming!!!!
Food: 5
Service: 5
Atmosphere: 5
Ordered online and picked up in-store. Brandon had everything ready including all the sauces and drinks. Very friendly and excellent customer service! Will definitely be returning:)
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spicy Chicken Tenders
Great fast food for fried chicken. Number 1 option was a 4 finger tender basket, but I swear had more than i could eat in one sitting, plus they were large planks too. Will definitely go again. Oh, and the dipping gravy was very flavorful considering its a fast food option!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Spicy Chicken Tenders
With all the craziness of inside closed, the drive up and drive thru was very busy. They seemed to be on the ball and moved the lines through quite quickly. Their tenders deal with 2 sides and biscuits pretty hard to beat. We ordered spicy wish they were a little more but not evey one likes super spicy. Just added more to mine at home. Gravy was okay could use a little more pepper. The poppers very tasty and the Mac and cheese was okay. Lacked a little flavor.
Best chicken restaurant around. We recommend the cole slaw, green beans, mac n cheese and fried okra sides with 2 piece dinner. Fantastic food, great service and worth the 20 min drive for us!
The catfish is soooooo GOOD when it is served hot and is not overcooked. The fried chicken is decent. The sides are decent for fast food. The rolls are sweet ... almost like doughnuts.
