This place has become terrible over the last couple years.
I order take out, they messed up my order after I had to wait 30 minutes longer than I was told and they put rotten vegetables in my order.
I won’t be eating here any more
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
I have been coming to pen thai with family since 2006 and was a customer of chantanee atleast since 2011/12. My friends and I we were bummed out that chantanee was closing in Bellevue because it was like a family and I used to visit once or twice every week.
Recently, my team was planning for a Thai lunch and I was looking for some options. I was so ecstatic to see that chantanee is open in Bothell!
I drove my team from Queen Anne to Bothell and we absolutely enjoyed every item we ordered. My team thanked me for a great suggestion. On our way back, folks in my car casually mentioned about something was weird about the service and I agreed. This lady was always in a hurry (just for our table) and never came back to ask if everything was ok, we need a box etc., There were just three other tables and things weren’t crazy and it felt like we were not treated well.
Last Saturday, I come back to another waitress and she was amazing and the food was amazing.
I came back this Saturday (1/20), I met with the waitress with an attitude. At the beginning, I didn’t think anything but I know she would always be in a hurry so I ordered everything at first. After I am done with the lunch, 5 minutes go by, 10 minutes go by she never came back to my table. When she came to nearby tables couple of times, she acted like she didn’t hear me and walked away. Finally, I walked to the front and paid my bill and left a 15%tip even though I was upset. She has the audacity to ask if something was wrong with the service. I would have given her a lesson that she should’ve thought about it when walking away from nearby tables as though you didn’t hear me and never came back to ask if I want a box or order any dessert or anything.
I really wish Chantanee Thai the best but this kind of service whether it is profiling or what is unacceptable. I would have never expected this at Chantanee.
Service
Dine in
Food: 5
Service: 3
Atmosphere: 5
I love this place, really miss the presidential table at the old old location in the hole in Bellevue…. This new location is great. Food and staff are still the best! (Galen says Hi Julie!)
Food: 5
Service: 5
Atmosphere: 5
I love this place, really miss the presidential table at the old old location in the hole in Bellevue…. This new location is great. Food and staff are still the best! (Galen says Hi Julie!)
Food: 5
Service: 5
Atmosphere: 5
