It's the first day of operation so there are some things to iron out but otherwise the service and staff are very capable. Prices are pretty reasonable and the variety of goods for sale is a nice improvement over the last place.
The decor is pretty dark and in the morning it was a bit dark inside for my tastes, but the atmosphere makes it seem like everything will come in copper cups or on wooden planks. There are games and books to use when waiting for food (which does take a bit of time to prepare) The seats are comfortable and I hope they hold up over time.
It seems to be trying to be a higher level of service compared to the last tenant, but I would appreciate more basic items (bottled soda rather than canned, less trendy snack options) for sale. I would also suggest having the coffee caps and other items closer to the counter as I was carrying my tea to the area with the caps and it was so full I was worrying about burning myself.
All in all, I'm very satisfied with the opening of this shop but there are minor flow issues that can be addressed that can make it a better experience overall.
It's like any other trendy, supposedly fast cafe but worse. They were trying to go trendy with the decor and loud music. However, due to the loud music, the cashier is unable to hear the order correctly. They have games and books, which was curious because this is a location for work, I quickly found out that they are so slow that they provided entertainment. They are expensive, and tend to be cheap with their portions. For example, a latte or matcha latte will most be milk, you are lucky if you taste the coffee or matcha at all.
I went after two weeks they had been opened for the first time, they made mistakes and were extremely slow but I understood that it was a new place, still training their personnel (this should've been done beforehand, though). Since then, I gave it a month or so more before returning a few more times, it hasn't improved much. I miss the place that used to be there, Gatherings. At least they were efficient, attentive and had better options for food. The people that work here, at Bishop Farms, always look lost.
If you go during the morning or afternoon rush, it's better going somewhere else. If you can spare 5-10 more minutes (when it is not rush time), go to Starbucks or Peet's. Even if for convenience, it is not worth it.