Food was ok. But the service was terrible.
1. Missed one order but was still included in the bill. If I didn’t notice it, I will be charged for something I didn’t get
2. It feels like they (or at least the waiter) cannot wait for me to leave. I ordered an appetizer, an entree, a soup and two drinks. About 10 minutes after I started having my entree, I got a box and the waiter asked me if I want to pack the remaining food, by myself. Right after I finished the last drop of my drink the waiter came and took the bill. This was merely 40 minutes after I sat down at the restaurant.
3. They claimed they have no change. If you pay by cash, you don’t get any change.
I’m not sure if they serve everyone equally terribly, or only to Asians. Don’t come to this place if you’re Asian.
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 4
Service: 1
Atmosphere: 3
Food safety issue, and racist server. Would avoid.
1. My wife: what’s the soup of the day? Waiter: vegetables. (One word, and walk away)
2. They delivered the wrong dish. My wife ordered a vegetarian one, and got chicken instead. We were being nice and didn’t ask them to send it back. The waiter didn’t offer any apologies
3. There’s a golden hair in the dish (my wife has black hair), and we only saw it after almost finishing it. We flagged this to the waiter for food safety concern, and he was totally indifferent. Only after we questioned him if he’s gonna do nothing, he thought we want a discount and gave us 10% off. Did not even take the dish back to the kitchen.
In summary, utterly negligence on food safety, and racist service.
I was impressed with the quality, taste, and variety here. I will definitely go back.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Ice Cream Shop
Got the pickled fries, chicken fried chicken sandwich and chili bowl. Chili bowl is whatevs. The sandwich was enough for two people,.and the pickled fries were also hefty in portion size. The pickled fries are very good but very salty, hard to stomach it all in one sitting. The normal fries are also very good, I dare say some of the best I've had in a while.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Tristan absolutely crushed it! He was a one man army serving a family reunion/bday party of 15 people. We didn’t make a reservation but were still sat immediately (it was February so technically off season but still amazing!) the food was delicious and all 15 orders were correct. We have nothing but praise for Austin’s :)
Food: 5
Service: 5
Atmosphere: 5
